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Extra Space Storage
- Self Storage
- Kennesaw, GA
About this business
Location details
3099 Loring Rd NW, Kennesaw, GA, 30152, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
ExtraSpace storage met our budget, is clean, excellent customer service and easy to access - I highly recommend their services!
Great experience, very friendly office staff she had a smile the whole time, very friendly and walked me through everything every step of the way. And it was her first day at this location .
Clean, safe storage area. Would recommend for anyone needing extra space
If you wabt quick friendly helpful customer service experience , Get your storage unit with Extra Space Storage.
Business response:
Nadine, we are so happy to hear that we could accommodate you. Thank you so much for choosing Extra Space Storage! Let us know if we can do anything else to assist you at 888-storage.
Always great customer service and facilities are great.
Business response:
Thank you for the kind words, Antonio! We're committed to providing excellent customer service. Let us know if you need any future assistance!
Store Manager was professional and very accommodating to my specific circumstances. The place was extremely clean
Business response:
Hi Jamila, thank you for your review! We are thrilled to hear you are happy with the service you received! We make it a priority to provide clean facilities and are so glad your experience reflects that. Stop by our office if you need anything!
Fantastic storage space. Clean. Shareese is so helpful.
Business response:
Thanks for the feedback, Marilynn! We know that our customers value clean facilities and helpful staff, so we do our best to provide that! Your kind words mean a lot to us. Let us know if you need any future assistance!
Do not store anything at this scam of a company. I moved my stuff in 1 month ago, and today I received a noticed that my rates are being increased by 50%. I chose this storage facility because they were convenient and had competitive rates. But apparently the rates listed are just a scam to get you in the door. They obviously know most people aren't able to move their items out quickly, so they can charge whatever they want once you move in. I suggest you find a more reputable company to do business with. I will be moving my... read more
Business response:
Hi Sara, thanks for your review. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self-storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.
The manager was watching us on the security camera and She came down to unlock the door for us so we wouldn’t have to keep on putting the code in and 15 to 20 times that we had to keep going from the truck to the unit.
Business response:
Hi Patricia, thank you for leaving us this review! We aim to provide the highest level of customer service and are thrilled to hear your experience reflects that! Don't hesitate to reach out if you need any future assistance.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 842 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 6:00 p.m.