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Extra Space Storage

4.9

About this business

Store your belongings at Extra Space Storage on 13822 31st Ave W in Lynnwood, WA today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, on site manager available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of ... read more

Location details

13822 31st Ave W, Lynnwood, WA, 98087, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.9427 reviews
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jo l.'s profile image
4 years ago

I found the customer service to be superior and was treated as a person not just a customer. My unique circumstance and billing needs were accommodated, The staff called to inform me of any issues which reduced stress and allowed me to stay up to date. I will use this service again and highly recommend it to family and friends. The facility was spotless, dry and easy to navigate the loading carts were very helpful. Thanks 

Business response:

Thank you for the kind words, Jo! We're committed to providing excellent customer service. We're glad your unique circumstance and billing needs were accommodated. We appreciate you recommending us to your friends and family. Stop by the office if you need anything.  

Carol R. N.'s profile image
Carol R. N. 
4 years ago

I will be using this location again if needed in the future. Price was great for a 10x25 ft unit and we still needed more space, however made other arrangements. Great customer service and input. 

Business response:

Carol R., thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!   

Elsie M.'s profile image
Elsie M. 
4 years ago

price is good and people there are very friendly  

Business response:

Elsie, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! Don’t hesitate to reach out at 888-STORAGE if you need anything.  

Ramon M.'s profile image
Ramon M. 
4 years ago

Thank you very much for the excellent and friendly service. Both the gentleman and lady were fabulous. 10/10. #GoDawgs  

Business response:

Hi Ramon, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (425) 553-2318 or stop by the office if you need anything!  

Barbara R.'s profile image
Barbara R. 
4 years ago

Wendy Harmon is a great manager and very helpful  

Business response:

Thank you for the kind words, Barbara. We're glad Wendy was able to help! Our team is here to serve you, so give us a call at (425) 553-2318 if you need any future assistance.  

Jennifer B.'s profile image
Jennifer B. 
4 years ago

The online rental process was easy and the customer service at the location was friendly and knowledgeable.  

Business response:

Thank you for the excellent rating, Jennifer! We're happy we were able to provide a smooth rental experience. We're committed to providing excellent customer service. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Call if there is anything, we can do to assist you.  

Brooke S.'s profile image
Brooke S. 
4 years ago

They always answer questions always help and make sure everything’s going good for us 

Business response:

Hi Brooke, thank you for your review. We're glad our team always answer questions. Don't hesitate to reach out if you need anything!  

GHEORGHE O.'s profile image
GHEORGHE O. 
4 years ago

Smooth transactions 

Business response:

Thank you for the excellent rating, Gheorghe! We're happy we were able to provide a smooth rental experience. Call if there is anything, we can do to assist you.  

Adelaide's profile image
Adelaide 
4 years ago

Was only going to rent storage space for 3 months and now it’s been a year. Thanks to Wendy at her gentleman co-worker we have stayed longer. It takes good customer service and concern for it’s consumers! Thank you! 

Business response:

We're so grateful to have you at Extra Space Storage, Adelaide. Thank you for being a loyal customer. We are glad that Wendy and her team were able to help you. Please let us know if you need anything. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 427 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 6:00 p.m.