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Extra Space Storage

4.7

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Location details

4001 Old Spanish Trl, Houston, TX, 77021, United States

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WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
SunClosed
4.7721 reviews
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John Williams J.'s profile image
John Williams J. 
4 years ago

Great location in my community if I need to get something out and the price for all units are reasonable each month. I now have two units and I am very satisfied with each one. And the customer service and professionalism is the icing on the cake! Both reps that I worked with to sign up for both units were very professional and went the extra mile to make sure my experience in signing up for both met my needs and where I wanted both units to be. Definitely would recommend this location to anyone that lives in the same commun... read more

Business response:

John Williams, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're committed to providing excellent customer service. We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Thanks for recommending Extra Space Storage! Don’t hesitate to reach out at 888-STORAGE if you need anything.  

Gerald  H.'s profile image
Gerald H. 
4 years ago

I give the company a 5 star rating because are just that good on helping customers 

Business response:

Hi, Gerald, Thank you for the 5-star review. We're so happy you had a great experience with Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!   

Roshon T.'s profile image
Roshon T. 
4 years ago

very clean and affordable place for storage great customer service skills  

Business response:

Roshon, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!   

Darryl W.'s profile image
Darryl W. 
4 years ago

Vivian was very patient and kind as making my first experience with regard to renting storage space a pleasant one! 🤗 

Business response:

Hi Darryl, thank you for your review. We're glad Vivian was very patient, kind, and made your first experience a pleasant one! Don’t hesitate to reach out at 888-STORAGE if you need anything.  

Rhonda B.'s profile image
Rhonda B. 
5 years ago

The employees was very friendly and very respectful and the place is very clean I like that  

Business response:

Hi Rhonda, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!   

Mychelle G.'s profile image
Mychelle G. 
5 years ago

Extra space storage has been really good with me and they have really good rates and its affordable. I would recommend anyone to rent a unit with them. 

Buckner F.'s profile image
Buckner F. 
5 years ago

Very seamless process. 

Business response:

Thanks for the 5-star rating, Buckner! We're happy to hear our team provided a smooth rental experience!  

Joanna S.'s profile image
Joanna S. 
5 years ago

Friendly staff was very helpful on making my decision and showing me my options so I could choose the right storage space... 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.7 star rating with 721 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 5:30 p.m.