customer service we had was great. They help us get the right size unit . My first time renting a unit very happy with customer service
Business response:
Thank you for the review, Diane! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If there is anything we can do for you, please let us know at 888-storage.
I can’t say enough great things about this place. I was so stressed out with moving and having to rent a storage space and Nadia made it so stress free for me. I will definitely be recommending to family and friends!!!
Business response:
Jess, we are so happy to hear that Nadia could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage. If you need anything in the future, feel free to stop by or call us at 888-storage!
I have used Extra Space Storage in Lynn and Saugus Central St for years. The staff at both locations is exceptional! Especially Nadia at Central St. She has been nothing but extremely helpful and she always wears a smile and no matter how busy she is she is always willing to help us out or answer questions. I can’t say enough about this amazing woman! I wish there were a thousand more like here at all businesses! As far as customer service she is top notch. She keeps this place running smoothly, she is always busy keeping up... read more
Business response:
Hi Joyce. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Nadia, Brittany, Scott, and Kristen! Let us know if we can do anything else to help. You can email us at customerserivce@extraspace.com, call us at 888-storage, or stop by the office!
Nadia is always there to help. She has always gone above and beyond and always has a smile on her face. Extremely polite and friendly every time we see her
Business response:
Thank you for the kind words, Lisa. We're glad to hear Nadia has gone above and beyond to meet your storage needs! It's great that she has been polite and friendly. Our team is here to serve you, so give us a call at (781) 231-5990 if you need any future assistance.
Nadia was so helpful and polite. She was ready to show me all the avalable spaces. It was easy to decide after her service. Very grateful for her attention.
Business response:
Thank you, Ana. We're thrilled you had a positive experience with Nadia at Extra Space Storage. Please stop by the office if you have any questions.
Very helpful associate on the phone walked me through instructions great customer service! Thank you
Business response:
Hi Denise, thank you for recommending us. We're glad our phone associate was very helpful and walked you through the instructions. We're committed to providing excellent customer service. Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!
Excellent customer service. Celine was fabulous
Business response:
Hello, Jill. Thank you for the review. We're so glad Celine could meet your storage needs. Let us know if we can do anything else to assist you at 888-STORAGE!
Google reviews (160)
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