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Extra Space Storage
- Self Storage
- DeLand, FL
About this business
Location details
1575 S State Road 15A, Ste 100, DeLand, FL, 32720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedEasy to do on line. Received an immediate follow up call from the manager. Space is brand new and very clean. Better prices than the other storage facilities in the area,
Business response:
Hi Donna, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We are so glad you are satisfied with your rental rate! Don't hesitate to reach out to us at 888-STORAGE if you need anything!
RecommendedThe price is reasonable. The building is brand new, and clean. Management is professional, and friendly. Renting a unit was seamless, easy, and quick. Cameras and gate entry shows you they are serious about security. Most of all they practice COVID-19 prevention. So overall I give this quality storage center..... FIVE⭐️’s ⭐️⭐️⭐️⭐️⭐️
Business response:
Thanks for the awesome review, Jack! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Providing renters with clean and secure facilities is our top priority. Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.
They doubled my rate in the fourth month. No notice other than a piece of mail that I never saw as I had just moved and must have missed. They text you for everything else, would have been nice to receive a text notifying that the rate was about to double! I wouldn't have been upset if the rate had gone up say 25%, but to double it is just wrong; I had no idea I was even on a promo rate. I'm moving out of my 2 units this weekend and will never rent from Extra Space Storage again; I'm pretty upset. No wonder these buildings ... read more
Business response:
We are sorry to hear about the rate increase without proper notification. Please contact us at (386) 777-0956 to discuss this matter.
The price was raised twice in less than 10 months just about doubling the price I signed up for. Will not use ESS again.
Business response:
Please contact us at (386) 777-0956 to discuss your concerns.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 716 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.