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Extra Space Storage
- Self Storage
- Philadelphia, PA
About this business
Store your belongings at Extra Space Storage on 5500 Sansom St in Philadelphia, PA today! Our large selection of storage units, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Location details
5500 Sansom St, Philadelphia, PA, 19139, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
RecommendedI went to the Philadelphia on Samson street and Melanie the assistant store manager was very helpful and sweet she answered all my questions and concerns.
Business response:
Thank you immensely for sharing your positive experience, Stephanie Felder! We appreciate your feedback and are glad to hear that Melanie was helpful and sweet during your visit to our Philadelphia location on Samson Street.
I had a lovely experience with Patricia, she made sure I was ready to go and covered everything i hadn’t even thought to ask!
Business response:
Your positive feedback is greatly appreciated! Thank you for sharing your experience with us.
My experience with ExtraSpace storage was amazing victory who was my consultant, explained everything to me and let me know step-by-step how to come in and out and how to use my access code and make sure that I understood everything. Thank you for your wonderful customer service and your patience.
Business response:
We are ecstatic to hear about your amazing experience with ExtraSpace Storage and Victory's excellent customer service. Thank you for sharing your positive feedback.
I had a great experience at Extra Space storage. The only problem I experienced was the back elevator broken. I had to climb up two flights of stairs with belongings to gain access to my unit. Other than that no complaints. Next time I will get a unit on the first floor.
Business response:
Your feedback has been noted. We apologize for the inconvenience with the broken elevator and appreciate your understanding. Thank you for choosing Extra Space Storage.
It's clean, fees are reasonable and the staff's customer service is exceptional!!!🤗🥰 I've been there over 20 years, (formerly, All City Storage) and the facility remodeled, which made the service even BETTER!! Thank U Miss Mel and Miss Patricia, for your patience and understanding!!🤗🤗🥰🥰💖 These days, good customer relations are hard to find!!! SMH!!🙄
Business response:
Hi Sonya, thank you for your review! We're so happy to hear that your experience with Miss Mel and Miss Patricia, and the cleanliness of the facility has been positive! As always, we're here to help at 888-storage whenever you need us.
Good customer service especially melanie who is pleasant to talk to
Business response:
Rafeeq, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Give us a call at 888-STORAGE if you need any future assistance.
I enjoyed the Patience that was given to me by David.... at the sExtra storage unit on the 5500 of Samson Street. in Philadelphia Pennsylvania.
Business response:
Hi Barbie, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with David! If you need anything, do not hesitate to reach out at 888-storage.
The team here was extremely helpful! The folks here are very nice!
Business response:
Hi Viola, thank you for recommending us. We're glad our team was helpful and nice. Stop by our office if you need anything in the future!
Marcy was very kind and helpful
Business response:
Thank you for the kind words, Holcomb. We're glad Marcy was very kind and helpful! Our team is here to serve you, so give us a call at (215) 471-1002 if you need any future assistance.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 932 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 6:00 p.m.