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Extra Space Storage
- Self Storage
- New Orleans, LA
About this business
Location details
540 N Cortez St, New Orleans, LA, 70119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
RecommendedI arrived at my new storage facility 15 minutes after they closed and thought I might not be able to get in the gate because I didn’t have the code. But I called the national phone number and a wonderful lady walked me through the whole process even helping me find my unit (she had a map on her computer). I had rented a truck and it would have cost me a lot of money to return it the next day. My unit was very large for the price. And the facility was clean and safe. I can’t say enough about this company and the wonderful ser... read more
Business response:
Thank you for your feedback, Michael! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you. Providing renters with clean and secure facilities is our top priority and we're glad we could provide this for you. Our team will continue to work hard to meet your storage needs, so stop by the office or call us at 888-storage to let us know if you need something!
RecommendedThis place is awesome tge young lady Ms Nicole that helped was very professional and knowledgeable. After speaking to her we will Definitely do business with you guys. She was very pleasant and super patient with my 89 year old mom and myself. Way to go Ms Nicole.
Business response:
Hi Kimberly, Thank you for taking the time to leave your feedback! We pride ourselves on having a pleasant, professional, and knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Nicole! Our team is here to help, as always, give us a call at 888-storage if anything comes up.
RecommendedI stopped by today after being so disgusted with where I’ve been renting a storage unit and Lisa made the whole experience a real pleasure. She has a great personality and really looked out for just exactly what size unit I needed. The place is super clean, safe and secure AND a restroom available! Imagine! I really look forward to moving from the storage facility I’m currently in to this space.
Business response:
Hi Laura, thank you for recommending us. We're glad Lisa made the whole experience a real pleasure, has a great personality, and really looked out for just exactly what size unit you needed. Providing renters with clean and secure facilities is our top priority. Feel free to stop by the office if you need anything!
RecommendedStaff was very friendly and helpful.
Business response:
Thank you for the kind recommendation, Pat. We're glad our team was friendly and able to help! Our team is here to serve you, so give us a call at (504) 584-4775 if you need any future assistance.
Would not recommend! Raised rates twice within one year from $67 to $122. No notice the first time, a postcard the second time. Whatever rate you're paying when you sign up will not be the rate you're gonna pay 6 months later
Business response:
Hi Jimmy, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. Please stop by the office or contact us at 888-storage if you have any questions!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 353 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.