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Extra Space Storage

4.9

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Location details

1950 US Route 1, Cape Neddick, ME, 03902, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9371 reviews
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Edward G.'s profile image
Edward G. 
6 months ago

Jeff in the office was amazing. Made it very easy and explained everything to me. Very clean. I highly recommend extra space in cape neddick Maine 

Business response:

Thank you for your review! So glad Jeff made everything easy and you found us clean. We appreciate recommending Extra Space Storage! 

Carl M.'s profile image
Carl M. 
8 months ago

Jason, the PM, was very helpful with my move-in. My door needed adjustment and he resolved it immediately. I was in commercial real estate.and interacted with many PM’s nationally. Jason is a first class manager. Professional, helpful, personable! Carl John Miller 

Business response:

We are delighted to hear Jason provided first class service with your move-in and door adjustment. Thank you for recognizing his professionalism! 

Patricia R.'s profile image
Patricia R. 
10 months ago

My first time renting a storage unit and it could not have gone smoother! I was able to do everything on line and it was extremely easy. Once I arrived at my unit ,and actually the whole place, it was clean and my lick was inside! The gate was easy to open. 

Business response:

Thank you for your review! We are glad to hear that your first experience renting a storage unit with us went smoothly. 

Whitney O.'s profile image
Whitney O. 
3 years ago

Clean, convenient and secure facility. Very professional and helpful customer service. Sophia was super helpful and made my move out seamless. She went above and beyond! 

Business response:

Thank you for your feedback, Whitney! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Let us know if you have questions at 888-storage. 

Orson B.'s profile image
Orson B. 
3 years ago

I started my rental on the web. But was soon contacted by the Cape Neddick Store manager Sophia. She was amazing! Very knowledgeable, Asked me questions I hadn’t even thought of. I used their future move in, so I haven’t moved my items in yet. Yet, I am already certain, by the manager’s professionalism, that they are in good hands! Thanks for all your help Sophia! 

Business response:

Hi Orson. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Sophia! It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up. 

Emelle's profile image
Emelle 
3 years ago

Excellent, attentive customer service by manager Sofviea. Always returns calls and addresses any and all questions. Super clean and well maintained property. 

Business response:

Thank you for the kind words, Emelle! We're committed to providing excellent customer service. We prioritize providing clean and well-maintained facilities and are so glad to hear your experience reflects that. As always, give us a call at 888-storage if you need anything. 

William I.'s profile image
William I. 
4 years ago

Great place. Service exceptional. 

Business response:

Your rating means so much to us, William! Thank you for choosing Extra Space Storage. Call us at 888-storage if there is anything else we can do to assist you! 

A A.'s profile image
A A. 
4 years ago

New Manager has only been here a couple weeks, has done wonders! Everything is spotless and anytime I walk into the office to ask for help with something, I feel like I’m being welcomed home. What a breath of fresh air. 

Business response:

Thanks for the awesome review, A! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Let us know if we can do anything else to help at 888-storage. 

Ana of G.'s profile image
Ana of G. 
2 months ago

This is in addition to my first review which praised all the great service Jeff provides plus he maintains the facility so well, always clean and tidy.  I do wish the corporation itself came up with long term rates. 

Business response:

We are delighted to hear Jeff's excellent service and facility maintenance continue to impress you! It's wonderful to know that you've consistently experienced his dedication to providing great service and that you appreciate how well he keeps the facility clean and tidy. Your feedback about Jeff's ongoing commitment to maintaining high standards means a great deal to us. We also appreciate your suggestion regarding long term rates from the corporation, and we understand how that could be beneficial for customers like yourse... read more

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 371 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.