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Extra Space Storage - Closed
- Self Storage
- Cape Neddick, ME
About this business
Location details
1950 US Route 1, Cape Neddick, ME, 03902, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I started my rental on the web. But was soon contacted by the Cape Neddick Store manager Sophia. She was amazing! Very knowledgeable, Asked me questions I hadn’t even thought of. I used their future move in, so I haven’t moved my items in yet. Yet, I am already certain, by the manager’s professionalism, that they are in good hands! Thanks for all your help Sophia!
Business response:
Hi Orson. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Sophia! It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up.
Excellent, attentive customer service by manager Sofviea. Always returns calls and addresses any and all questions. Super clean and well maintained property.
Business response:
Thank you for the kind words, Emelle! We're committed to providing excellent customer service. We prioritize providing clean and well-maintained facilities and are so glad to hear your experience reflects that. As always, give us a call at 888-storage if you need anything.
The Past Manager and her helper are criminals , they steal from units that go up for auction before they take the pictures.She would only picture part of the unit and leave the good stuff out if they couldn't steal it. Example there is a unit thats been up and down for a few years , first they cover a safe so no one sees it, but people that do this for a living figured it was a safe,When the bid got to high she pulled the unit with no canelation notices ,only to relist the unit with the safe photo deleted and put it online w... read more
Great place. Service exceptional.
Business response:
Your rating means so much to us, William! Thank you for choosing Extra Space Storage. Call us at 888-storage if there is anything else we can do to assist you!
New Manager has only been here a couple weeks, has done wonders! Everything is spotless and anytime I walk into the office to ask for help with something, I feel like I’m being welcomed home. What a breath of fresh air.
Business response:
Thanks for the awesome review, A! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Let us know if we can do anything else to help at 888-storage.
Beware of storage unit auctions here ,appears manager is a crook .
Business response:
Frank, we appreciate you sharing your feedback with us. We understand that your items are important. Would you give us a call at 888-storage? We'd like to discuss the status of your rental in more detail.
Frequently asked questions about Extra Space Storage - Closed
How is Extra Space Storage - Closed rated?
Extra Space Storage - Closed has a 4.9 star rating with 410 reviews.
When is Extra Space Storage - Closed open?
Extra Space Storage - Closed is open now. It will close at 10:00 p.m.