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Extra Space Storage
- Self Storage
- Round Rock, TX
About this business
Location details
2150 Double Creek Dr, Round Rock, TX, 78664, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedAdrianna was very sweet and professional on the phone. She answered all my questions.
Business response:
Thank you for taking the time to share your experience with Adrianna. We're glad to hear she was able to assist you with all your questions.
RecommendedStaff is pleasant no matter my concern or request. Fred is always helpful when I have an issue. Adrianna is always so sweet and a pleasure to speak with on the phone.
Business response:
We're overjoyed to hear that our staff has been helpful and pleasant during your interactions with us. Thank you for sharing your positive experience with us.
Recommendedmanagement is great, property is clean and easy to navigate
Business response:
We are elated to hear that you had a positive experience with our management team and found our property clean and easy to navigate. Thank you for your feedback.
Recommendedcustomer Service/phone service was great. can't wait to visit facility.
Business response:
Your feedback is incredibly valuable to us. We can't wait to show you our facility in person. Thank you for choosing Extra Space Storage.
RecommendedGreat place everything looks clean
Business response:
We are pleased to hear that everything looks clean at our facility. Thank you for your feedback.
I ’ve gotten several storage units through various companies and life storage is the only one to continually raise the storage fee due to “market prices”. I’ve been in this unit for less than 6x months and they already raised the price on me twice. If you want a fixed price please go elsewhere. They also have deceptive advertising practices. Outside it says first month free, but that’s only for certain units. It also says that everywhere online, but when you show up they don’t have any first months free units. Avoid this ... read more
Business response:
Thank you for sharing your concerns. We're concerned to hear about your experience and appreciate your feedback. We understand your frustration regarding the price increases and the advertising you found misleading. Our pricing structure is designed to reflect current market conditions, but we acknowledge that frequent changes can be inconvenient for our customers. Regarding the "first month free" promotion, we apologize for any confusion this may have caused. We strive to provide clear and accurate information about our off... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.7 star rating with 337 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.