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3055 Ronald Reagan Blvd, Cumming, GA, 30041, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Gary Smith was absolutely wonderful helping me set up my unit. He was extremely transparent on monthly fees, went over specific advantages and details regarding Extra Space insurance coverage, and helped me select the most convenient floor and unit in case I need to add additional units in the future. In addition, he walked me through where to park, how to access elevators from both sides of the building, showed me all security features, and made sure I knew where restrooms were and how to get back to the office. I am extre... read more
Business response:
Thank you for your outstanding review, Julie! We’re thrilled Gary took the time to explain everything clearly and make sure you felt confident about your unit, access, insurance, and security features. We truly appreciate your kind words and are glad you feel well taken care of as you navigate your move!
I cannot say enough wonderful things about Gary Smith at Extra Space Storage! From the moment I spoke with him, he went above and beyond to help me. He took the time to review my account and was able to save me money every month, which made a huge difference for me. His kindness, professionalism, and genuine willingness to help are truly exceptional. The facility itself is always spotless, well-maintained, and the climate-controlled units keep everything at the perfect temperature, giving me peace of mind that my belong... read more
Business response:
Thank you for your review, Tabitha! We're thrilled to hear about your positive experience with Gary at Extra Space Storage.
Excellent customer service, very professional and thorough with the details of the rental.
Business response:
Thank you for your wonderful feedback, Darla. We appreciate your kind words about our customer service and attention to detail.
Gary Smith was very helpful, informative and friendly. clean area for my parents furniture.
Business response:
We're glad to hear that Gary Smith was helpful and informative. Thank you for choosing Extra Space Storage, Tamara.
Gary Smith is a very knowledgeable and professional store manager.
Business response:
Keith, we are grateful for recognizing Gary's knowledge and professionalism. Your feedback about our team means everything to us.
Store manger Gary Smith is an very understanding and respectful ,reliable manger. We have been with him for several years and recommend his site .
Business response:
Thank you for your feedback, Amber. We’re glad to hear Gary Smith has been understanding, respectful, and reliable throughout your time with us. We appreciate your loyalty and recommendation.
Gary was exceptional. Super professional and thorough. And very nice. He needs a raise and perhaps be made president of the company. He's lovely and the property is clean and secure.
Business response:
We are absolutely thrilled to hear Gary provided exceptional, professional service! We'll share your wonderful feedback with him and our team.
I have been a customer for about 7 years and have been very satisfied with this facility. The staff is always professional, friendly, and goes above and went beyond to make sure everything is perfect. Today, I went in to renew my rental and Alex’s assistance exceeded my expectations, I truly appreciated his attention to detail. I highly recommend this business.
Business response:
We are pleased to hear about your 7-year loyalty and Alex's exceptional service. Your recommendation means everything to us!
I lost my husband 8 weeks after moving to Cumming and my whole house has been in a storage unit for the past few years as I carve out a new life here in GA. Gary has been such a godsend of support and helping me manage it all. He is a great asset as an employee to Extra Space storage and I hope he gets the recognition as the exceptional employee that he is ❤️
Business response:
Your positive experience with Gary is truly appreciated. Thank you for sharing your feedback with us.
Extra Space Storage has a 4.9 star rating with 526 reviews.
Extra Space Storage is open now. It will close at 10:00 p.m.