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Extra Space Storage

4.8

About this business

Location details

533 N Park Ave, Burlington, NC, 27217, United States

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WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
SunClosed
4.8230 reviews
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Cheryle W.'s profile image
Cheryle W. 
3 weeks ago

Everything meet up to my expectation it was very clean and spacious. The only problem that I had is I pulled up to the storage and the doors are supposed to be locked, but I went there a couple times that same day and it wasn’t. 

Business response:

We greatly appreciate your feedback about our clean, spacious facility. We'll address the door lock issue promptly for security. 

Kimilla S.'s profile image
Kimilla S. 
5 months ago

Becky was very helpful and very polite! My things were safe amd i was safe coming back amd forth 

Business response:

Your positive experience means everything! So glad Becky kept you and your things safe. Thanks for trusting us! 

Trudie A.'s profile image
Trudie A. 
8 months ago

I would highly recommend this facility for anyone's storage needs! Renting, locating, and accessing the units was easy, and the staff were friendly and helpful. My unit was clean and ready for move-in from the get-go, which made the process that much easier. This was also one of the most affordable options I found in the area. 

Business response:

We're excited to hear about your positive experience with our storage facility! Thank you for choosing Extra Space Storage for your storage needs. We're glad that you found the renting process easy and that our staff were friendly and helpful. It's great to know that your unit was clean and ready for move-in, making your experience smoother. We also appreciate you mentioning our competitive pricing in the area. Your recommendation means a lot to us, and we're grateful for your business. 

Susan L.'s profile image
Susan L. 
9 months ago

Adrienne signed me up online and was professional as well as polite. She walked me through everything helping me understand everything I needed to know. When I got to the storage unit Tamara was a great help in getting me set up with the unit I was renting. This was my first time renting a storage space and they both took very good care of me. THANKS SO MUCH AND GOD BLESS!! PS: I would recommend your company to my family and friends. 

Business response:

Thank you for your detailed review, Susan! We are thrilled to hear about your positive experience with Adrienne and Tamara. It's wonderful to know that Adrienne was professional and polite while guiding you through the online sign-up process, ensuring you understood everything you needed to know. We're equally pleased that Tamara was a great help in getting you set up with your rental unit when you arrived at our facility. As it was your first time renting a storage space, we're glad our team was able to take such good care ... read more

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 230 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.