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Extra Space Storage

4.7

About this business

Location details

11702 Beechnut St, Houston, TX, 77072, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.7396 reviews
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They BannedMe's profile image
They BannedMe 
recommend  Recommended
3 days ago

great service. highly recommend 

Business response:

Thank you for the recommendation and for sharing your experience. We are glad to hear you received great service at Extra Space Storage! 

Okorie Oko's profile image
Okorie Oko 
recommend  Recommended
2 weeks ago

Security, Cleanliness, polite and helpful employees, experienced personnel. 

Business response:

Thank you for sharing your experience with Extra Space Storage, Okorie! We're glad to hear that you appreciate our clean facility, security, and helpful team. We appreciate your support! 

Stephanie Nonya's profile image
Stephanie Nonya 
recommend  Recommended
2 months ago

Shout out to Derrick for getting me together. Great customer service. 

Business response:

Thank you, Stephanie, for sharing! Derrick will be thrilled to hear this. We appreciate your kind words about his customer service. 

Ian Goffney's profile image
Ian Goffney 
recommend  Recommended
2 months ago

derrick helped me where most others would've just left me hanging he's very informative and more than willing to listen and find a solution 

Business response:

Thank you, Ian! Derrick's commitment to listening and finding solutions is exactly what we strive for. We'll make sure he knows his efforts are valued. 

Tomicka Barnes's profile image
Tomicka Barnes 
recommend  Recommended
2 months ago

Derrick Short was the person that helped me and when above and beyond to help my family with great customer service. Thank you so much! 

Business response:

Thank you, Tomicka, for sharing! We're proud that Derrick went above and beyond for your family. We'll make sure he knows your kind words. 

Kenneth Maddox's profile image
Kenneth Maddox 
recommend  Recommended
3 months ago

Customer service was great. Answered all my questions. 

Business response:

Thank you, Kenneth, for taking the time to share that our team answered all your questions. We appreciate your kind words, Kenneth! 

Curtis Thomas's profile image
Curtis Thomas 
recommend  Recommended
3 months ago

Derrick Short provided outstanding customer service from start to finish. He was professional, knowledgeable, and made the entire storage rental process quick and hassle-free. He answered all my questions with patience and made sure I had exactly what I needed. I highly recommend working with Derrick if you’re looking for great service. 

Business response:

Thank you for your wonderful feedback, Curtis! Derrick's professionalism and patience reflect our commitment to hassle-free service. We'll share your kind words with him. 

DaAndre Joe's profile image
DaAndre Joe 
recommend  Recommended
3 months ago

Derrick has to be the best person I've encountered in awhile...very professional I'd recommend this store to anyone 

Business response:

Thank you for your wonderful feedback, DaAndre! Derrick's professionalism truly reflects our team's commitment. We appreciate your recommendation! 

Dori M. Evans's profile image
Dori M. Evans 
recommend  Recommended
3 months ago

I was so thankful that Derrick was there to help me when I was looking to finalize my decision on a storage facility. 

Business response:

Thank you, Dori! We're glad Derrick helped you choose the right storage facility for your needs. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.7 star rating with 396 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 9:30 a.m.