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Extra Space Storage
- Self Storage
- Boston, MA
About this business
Store your belongings at Extra Space Storage on 235 North Beacon St in Boston, MA today! Our large selection of storage units, electronic gate access, manager living on site, exceptional security, covered loading bay, deliveries accepted, drive-in building, multiple entrance/exit gates, heated loading bay, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Spac... read more
Location details
235 North Beacon St, Boston, MA, 02135, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
I recently started utilizing Extra Space in Boston managed by Jen and have had nothing but a pleasant experience! In a world where customer service is only declining, Jen took time to go above and beyond. She explained everything clearly to me and even took the time to walk me to my unit and show me where everything is. Knowing their is a caring manager makes me feel even more comfortable storing my items here!
This is an excellent business, and I am so glad that I chose this particular location because the manager, Jenn, is fantastic. The building is immaculate, the entry system is high tech and convenient, everything works perfectly, the unit was clean and easy to access, and even the bathrooms are clean. I can't recommend highly enough.
On a steamy 95° day I discover I lost my key to my unit. Ugh. A situation like this could cost you up to $100 and take an hour or more to resolve. Jennifer B, the manager, understood my situation, and could not have been more helpful, thoughtful, fast, or thorough. Jennifer immediately suited up for some work with a dewalt-hand-tool-grinder and proceeded to safely cut off my lock within five minutes like a pro. My new lock fit perfect and I was done. Thank. You. Jennifer. A+ Best, Jeremiah
We have only been associated with this facility for about 3 weeks, but i fell like i have known Jen forever! She provided me with great customer service today over the phone and made me feel like family! I highly recommend this facility based not only from my experience it the rave review from fellow BU parents. ( Facebook group) thank you Jen and i will be shouting your name for at least the next 4 years
Jenn B. was fantastic when helping me find a storage. Her customer service was excellent. She was kind, understanding and patient. Now that I am moving and have to cancel my storage, she was just as helpful and able to accommodate all my needs. She is truly a great person and clearly loves what she does! Thanks for making this stressful experience a lot less stressful Jenn!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,051 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:30 a.m.