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Extra Space Storage

4.9

About this business

Location details

235 North Beacon St, Boston, MA, 02135, United States

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WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
SunClosed
4.91,074 reviews
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Pixie M.'s profile image
Pixie M. 
rating
2 months ago

Fabulous experience! Jen, the manager, is at the top of her game and this has made all the difference. She is clearly professional, highly organized and genuinely concerned about customer service. The day we arrived to finalize our online reservation the loading bay and office were bustling. Jen was calm and efficient, aware of order of customer arrivals and she managed to address all client needs in an organized manner. Several clients knew her by name and all were well pleased with their service on this busy day. Jen... read more

Melissa T.'s profile image
Melissa T. 
rating
10 months ago

Jen was lovely and quite helpful! I have the smallest storage unit and felt like it was very well priced and accessible. Jen explained things kindly and clearly and the space was clean and secure. 

Business response:

We are honored to hear about your positive experience with Jen at Extra Space Storage. Thank you for sharing your feedback! 

one guy's v.'s profile image
one guy's v. 
rating
9 years ago

Tremendous experience booking at Extra Space with Alexi. Clean place, safe, professional. Highly recommend. 

Pan M.'s profile image
Pan M. 
rating
9 years ago

The reception guy helped me open up an account despite the fact that I was there five minutes before they close. The deal was good and the guy even gave out good suggestions. Facility was clean and tidy. Everything went exactly the way I wanted it to be. Will definitely come back. 

Adrienne S.'s profile image
Adrienne S. 
rating
9 years ago

5 stars for this storage facility for 2 reasons: the staff and the parking situation. Unlimited free parking spots, clean facility, easy to drive in and out for load-in, and Managers Jim and Alexi are the best. They are constant professionals and always willing to lend a hand to make sure storage customers are satisfied. 

Brianna D.'s profile image
Brianna D. 
rating
10 years ago

Great location (across from u-haul, cvs, gas station, and dunkin' donuts), great price, and good hours. The carport is very helpful during move in and bad weather. Make note: second floor unit means you access it from portable stairs, so be careful with heavy items. 

Mike C.'s profile image
Mike C. 
rating
13 years ago

I had to move on the dreaded September 1st :-( I saw these guys do monthly rates and it actually worked out to be cheaper to get a month of storage here than to rent a uhaul. Of course, we had to move the majority of our stuff twice, but since it worked out that we didn't have to do much on the 1st, I'm counting it as a win. The staff was super friendly, the facility felt clean/safe/etc. No complaints. As Trish F. mentioned, the lights can take a bit to turn on for us shorter folk and there can be a bit of a frenzy regardin... read more

J M.'s profile image
J M. 
rating
14 years ago

So I don't rent here personally but my company does-so I've been to the space several times. It has many different sizes for units and the workers seem helpful. They also have trolley and dollies to use when carting stuff from your car to the unit. A couple words of caution-I've heard they will raise prices a couple of times a year ....but I was told this is with in their rights to do. Also-be sure to have your pin info on you b/c sometimes the company guys are not always there during business hours and without them you woul... read more

Mike H.'s profile image
Mike H. 
rating
15 years ago

With several days between the time I had to move out of my last apartment and the time I could move in to my new apartment, the only option I had was going to be to put my belongings in storage for a time. Extra Space Storage thankfully had a unit available at the 11th hour, and I was able to move my stuff in with a minimum of fuss. I'm a pretty neurotic guy, but Ray (the manager on site) put me at ease immediately, even after the power temporarily went out on North Beacon Street. He was personable, friendly, explained every... read more

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,074 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 6:00 p.m.