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Extra Space Storage
- Self Storage
- Boston, MA
About this business
Store your belongings at Extra Space Storage on 235 North Beacon St Boston, MA today! Our large selection of storage units, climate-controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our f... read more
Location details
235 North Beacon St, Boston, MA, 02135, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Juan was so incredibly helpful and made moving a far less stressful experience than it otherwise would have been. We accidentally rented a unit on the second floor without elevator access (warning to look out for this before renting online) and he helped us switch into a larger unit on the first floor. 5-star customer service!!
I have to very grateful to Jenn. She has made the transition from previous owners back to extra space storage what seemed to me to be stressful to a smoother one. She was very helpful and helped me sooo much with my payment. I've been well over my head with these bills and many more. She has been an angel sent for me at this time. Thank you for getting back to me diligently and keeping me updated with every change. This going above and beyond means a lot. God bless you you don't know what this has meant to me.
Update: Great customer service from Extra Space, they are sending me a refund. Pretty sure the poor experience was with Public Storage who managed the facility at the time of move-in. Terrible experience at this storage facility. We had booked a unit two weeks in advance. When we showed up on the day of our reservation, no one was present. We eventually figured out how to enter the facility and the storage unit area, which was completely dark. The lights only came on periodically when triggered by motion sensors. We spent ... read more
Juan was amazing. I made a reservation a few weeks ago with another employee. I was told I had until 3pm on May 10 to go to the location and fill out the paperwork (even though I offer to pay early). When I called to confirm the details on May 9th I was told my unit was rented and there were no other units that size available. I was coming from out of state for college move out. Juan found me a unit albeit a larger one and honored the original price! He took a very stressful situation, found humor and most importantly a solu... read more
Bill has been helping me out over the past year and has gone above and beyond to accommodate our needs. He's always willing to help and is very personable. He's made it easier for our company to continue utilizing this location!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 942 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:00 a.m.