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Extra Space Storage

4.9

About this business

Location details

235 North Beacon St, Boston, MA, 02135, United States

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WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
SunClosed
4.91,057 reviews
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Michael Bryann Gaetos's profile image
Michael Bryann Gaetos 
3 weeks ago

I’ve had such an incredible experience with this location and I especially want to recognize Jen for being absolutely amazing! From day one, she’s been kind, approachable, and genuinely helpful in every possible way. She goes above and beyond to make sure everything runs smoothly, whether it’s answering questions with patience, helping navigate rental options, or just greeting you that makes you feel taken care of. The facility itself is clean, secure, and well-maintained, but honestly, it’s Jen’s outstanding customer servi... read more

Jeff Jones's profile image
Jeff Jones 
a month ago

Fantastic service! Jen was very helpful! Went out of her way to get me set up with exactly what I needed. And the facility is clean and seems safe and secure. Recommended. 

Mary Eaton's profile image
Mary Eaton 
a week ago

I think we’re up to our 5th unit at this point. Jennifer continues to reign supreme in our experience. She practically reads my Mind at this point. THE BEST! 

Lara Gale's profile image
Lara Gale 
2 months ago

This is an excellent business, and I am so glad that I chose this particular location because the manager, Jenn, is fantastic. The building is immaculate, the entry system is high tech and convenient, everything works perfectly, the unit was clean and easy to access, and even the bathrooms are clean. I can't recommend highly enough. 

T Brown's profile image
T Brown 
2 months ago

I recently started utilizing Extra Space in Boston managed by Jen and have had nothing but a pleasant experience! In a world where customer service is only declining, Jen took time to go above and beyond. She explained everything clearly to me and even took the time to walk me to my unit and show me where everything is. Knowing their is a caring manager makes me feel even more comfortable storing my items here! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,057 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 6:00 p.m.