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Extra Space Storage
- Self Storage
- Forest, VA
About this business
Location details
1201 Perrowville Rd, Forest, VA, 24551, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
RecommendedBeen a customer for a few years. Was very pleased once Extra Space took over and Charles is always very helpful with anything you need. Highly recommend!
Business response:
We are grateful for your loyalty and kind words about Charles! Thrilled Extra Space Storage continues exceeding your expectations.
RecommendedRepeat customer at this location. Gave me the 5% senior discount without me even asking or knowing it was available. Made the process easy and when I had trouble logging into the app, they were quick to assist (as it was completely user error)🙂 Was so pleased with the process, the cleanliness, and ease of access, we decided to rent a second unit. Highly recommend. Charles has been absolutely amazing and has answered all my questions no matter how busy he happens to be when asked. Cannot say enough great things about the sto... read more
Business response:
Thanks for your amazing review! We're thrilled that Charles provided excellent service and made the entire process easy for you. It's wonderful to hear that he has been so responsive in answering all your questions, regardless of how busy things get. We're delighted that you were so pleased with the cleanliness, ease of access, and overall experience that you decided to rent a second unit with us. As a repeat customer, your satisfaction with our storage units, safety and security measures, and customer service truly means ev... read more
RecommendedMichael is great, again. I’ve never seen a guy so patient, kind, knowledgeable and of great spirit. I came in inquiring on a few things and he took care of it right away. He’s a great asset to the company. Thank you Michael! I’m a current customer. I made the right choice with Extra Space Storage. Clean, safe and reasonable. Highly recommend! Loretta B.
RecommendedWithout my asking; they changed my account to reflect a 5% senior citizen’s discount. That was a very nice surprise. Thank you.
Business response:
Thank you for your wonderful feedback! So glad we could surprise you with the senior discount. Your happiness means everything to us.
RecommendedI wanted to thank Charles @the Forest location, for going above and beyond for his customers. Thank you!
Business response:
Thanks for recognizing Charles! We're thrilled he went above and beyond for you at the Forest location.
RecommendedWe had a good experience, nice, clean and easy access. With good communication.
Business response:
Thank you for your review! So glad you had a good experience with our clean facility and easy access.
RecommendedWe had a good experience, nice, clean and easy access. With good communication.
Business response:
Your positive feedback means a lot! Thanks for noting our clean facility and easy access.
RecommendedVery easy to use, someone is always available.
Business response:
We are delighted to hear you find us easy to use and appreciate our availability!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 139 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 6:00 p.m.