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Extra Space Storage
- Self Storage
- San Antonio, TX
About this business
Location details
21703 Encino Commons, San Antonio, TX, 78259, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
My wife, myself and sons moved into my unit at Extra Space Storage, and I have to say this was my first time ever renting a storage space, and it couldn’t have gone smoother. Devin made the whole experience feel like I was catching up with an old friend instead of handling a new rental. He’s definitely a people person very easy to talk to, super welcoming, full of good energy. He shared a bit about himself while asking me questions too, which made the conversation feel real and not just business. It’s rare to find someone i... read more
Devon was just great!! After multiple phone calls to get my storage situation addressed he was patient with me the entire time. He made the whole situation very easy. He also walked me to my unit since I was unsure of the location. Thank you so much for your professionalism and courtesy!!
I was to show up to the facility and the storage would have a new lock inside waiting. Nope. It had a red lock on it and no one from management would pick up the phone. After 1.5 hours trying to reach an agent and running around the facility looking for a new lock I had to drag my sofas across the facility alone as the trolleys they said they had were only big enough for a few boxes. Then I could not get out as the code no longer worked and they didn’t send me a new one. I had to wait for someone to leave. Worst managed... read more
Devin was super helpful and made the whole process easy and stress free. The facility is clean, secure, and well managed. Great customer service all around!
I’ve been a customer at Extra Space Storage for several years now, with two units, and I recently added a third. The location is very convenient for me, which has made access easy and efficient. The facility is always clean, secure, and well-maintained. What truly stands out is the consistent quality of service. The staff has always been helpful, professional, and responsive whenever I’ve needed assistance. It’s clear they take pride in running a smooth operation. Overall, I’m very satisfied with my experience and would de... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 386 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.