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Extra Space Storage - Closed

5.0

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Location details

121 Madison St, Nashville, TN, 37208, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
5.022 reviews
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JAIMEEN P.'s profile image
JAIMEEN P. 
5 years ago

The customer service and the unit was awsome. I would definetly recommend Extra Space Storage. 

Business response:

Thank you for the kind words, Jaimeen! We're committed to providing excellent customer service. Thanks for recommending Extra Space Storage! Don’t hesitate to reach out at 888-STORAGE if you need anything.  

Dennis J.'s profile image
Dennis J. 
5 years ago

Very pleasant and easy transition after an eight and half hour drive. Rick and Terrell are knowledgeable, professional and friendly. Great experience! 

Business response:

Hi Dennis, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Rick and Terrell! Don't hesitate to reach out to us at 888-storage if you need anything!   

Molly E.'s profile image
Molly E. 
5 years ago

Rick was extremely friendly and helpful. Really appreciated the customer service he gave and the easy move in. 

Business response:

Thank you for the kind words, Molly. We're glad Rick was able to help! Our team is here to serve you, so give us a call at (615) 647-8696 if you need any future assistance.  

Chris C.'s profile image
Chris C. 
5 years ago

Rick and the other guy are extremely kind and knowledgeable. The facility is always clean and safe. I wish other businesses had this great of customer service. It made my move less strenuous for sure! 

Business response:

Hi Chris, Thank you for taking the time to leave your feedback! We pride ourselves on having a knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Providing renters with clean and secure facilities is our top priority. Give us a call at 888-STORAGE if there is anything, we can do to assist you.  

Amy O.'s profile image
Amy O. 
5 years ago

Great service!  

Business response:

Thanks for the positive review, Amy! We are glad you had a great experience with us. Don't hesitate to reach out to us at 888-storage if you need anything!   

Kelsey S.'s profile image
Kelsey S. 
5 years ago

Best storage unit, along with easy access and the staff is amazing! 

Business response:

Thank you for the excellent rating, Kelsey! We're happy we were able to provide a smooth rental experience. Stop by our office if you need anything in the future! 

Megan M.'s profile image
Megan M. 
5 years ago

Office is very friendly and informative- they helped me to make sure I had the correct size unit for my needs. Contact-less move in was incredibly appealing and unit was sparkling clean upon arrival. There are always carts available for convenience! 

Business response:

Hi Megan, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Call if there is anything, we can do to assist you.  

Deborah R.'s profile image
Deborah R. 
5 years ago

I chose extra space because of its security. I will likely be alone when I visit the unit. I will only come during the day while an attendant is there. 

Business response:

Thanks Deborah! We are so happy to hear that your experience has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. Don't hesitate to reach out if you need anything!  

Kelilah P.'s profile image
Kelilah P. 
5 years ago

The experience of moving from college to home during the height of the coronavirus was stressful but Extra Space helped me out and I received a wonderful donation. 

Business response:

Thanks for the kind words, Kelilah! We're happy you had a great experience. Call us if there is anything else we can do to assist you!   

Frequently asked questions about Extra Space Storage - Closed

How is Extra Space Storage - Closed rated?

Extra Space Storage - Closed has a 5 star rating with 22 reviews. 

When is Extra Space Storage - Closed open?

Extra Space Storage - Closed is open now. It will close at 7:00 p.m.