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465 S Main St, West Creek, NJ, 08092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
I just reserved the storage unit and already had a great experience with the customer service agent I spoke to on the phone. So professionally and answered all my questions.
Business response:
Thank you for the kind words, Loz! We're committed to providing excellent customer service. If you ever need any help with your rental, come by the office or call us at 888-storage.
Kate was very helpful and professional. Thank you very much Kate!
Business response:
Hi Pam, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Kate! Please stop by the office or contact us at 888-storage if you have any questions!
Megan was amazing. so helpful and friendly.
Business response:
Hello, Jamie. Thank you for the review. We're so glad Megan could meet your storage needs. Please stop by the office if you need anything!
Clean and many affordable well lit storage options . Megan is extremely careful and easy to work with .
Business response:
Thanks, Veronica! We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! Let us know if you have questions at 888-storage.
I would have given this place a 5 star review until my experience with them this past week as I was moving in. I moved my belongings in on Sunday 12/18 and my unit is on the 3rd floor (in the brand new section that opened just about a month ago). I was using the elevator as anyone moving into the 3rd floor would and it suddenly stopped working, while my items were inside. There are no after hours emergency numbers posted anywhere, I called the 800 number multiple times to get told to call 911, I finally got in touch with a w... read more
Business response:
Hi Vanessa, thank you for taking the time to leave us a review. We strive to provide 5 star service to every customer that walks through our doors and are sorry to hear you did not have that experience. Taking your feedback into account, we will be sure to review internally and make any necessary adjustments. Please call us at 888-storage if you'd like to discuss your experience in more detail.
Very clean and neat! Great location and Kate and Megan were very helpful!
Business response:
Thank you for the review, Sarah! We pride ourselves on having a friendly, accommodating staff and are so happy Kate and Megan were able to assist you! If you need anything in the future, feel free to stop by or call us at 888-storage.
Extra Space Storage -Closed has a 4.9 star rating with 251 reviews.
Extra Space Storage -Closed is closed now. It will open tomorrow at 9:30 a.m.