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Fairfax Square Apartments
- Residential Leasing
- Fairfax, VA
About this business
Location details
9860 Fairfax Square, Fairfax, VA, 22031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 6:00 p.m. | |
| Tue | 09:00 a.m. to 6:00 p.m. | |
| Wed | 09:00 a.m. to 6:00 p.m. | |
| Thu | 09:00 a.m. to 6:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Great Customer Service I just recently scheduled a tour at Fairfax Square and I received some of the best service I have ever had Melony was very helpful and informative on the process
Business response:
We are so happy to hear you received nothing but the best in customer service from our team here at Fairfax Square!
Four years now and satisfied! We've been living here for four years now and they have had excellent customer service and maintenance.The maintenance guys are always quick to fix whatever issue we may be having.
Fairfax Sq Apartments Nice place. A little old. Everything in the bathrooms seems small and like it has been painted over a hundred times, even the floor. Otherwise, it is a nice neighborhood and everything is clean and functioning The pool is heated all year long, but don't let that confuse you, it's only open during the summer.
Convenient location Very close to George Mason campus. Easy to get to the metro and the beltway. No matter where you need to go, you're starting from a good location. Also, lots of choices for shopping, grocery stores, restaurants.
Fairfax Square Apartments Great area and apartments to live in! awesome community with friendly neighbors. very close to springfield mall and town for fairfax. quite neighborhood and it includes a community pool, 24 hour gym, and free parking. staff is very friendly and cater to your needs as well as 24 maintenance to your disposal. electric and gas bills are super low as well!!
Renting at Fairfax Square The Environment: Renting at Fairfax Square is a really good living experience. The complex is VERY well maintained throughout the year. No matter it's summer, winter, fall or spring, they always hire workers to maintain the outdoor to look clean and easy for parking or for getting in and out of the apartment. The whole complex is very spacious so if you have a dog or a baby, there are sidewalks to walk your dog/baby in a stroller around the complex with pretty tress & flowers. The pool, clubhouse, a... read more
For a good value look elsewhere. The two things that Fairfax Square has going in its favor are, great location along Main Street (stops for Gold and Green bus lines) and its pool. These two amenities are definite pluses, but do little to outweigh the shortcomings. Staff is helpful, but largely without the power to fix problems immediately. If you require assistance with something other than paper for the office printer, you are looking at least a day's turnaround. The worst issue is by far the lack of noise insulation in the... read more
Great location & Great customer service! My husband and I have been living in the Fairfax Square community for over 2 years now and have just extended our lease again. We just referred some friends to move in because we love it so much. The location of the complex is perfect and central to everything: downtown Fairfax shopping, public transportation, grocery stores, parks, and just 10 minutes from 66 and 395! The apartments are spacious with great sized balconies and tons of natural sunlight. The pool is a great perk - they ... read more
Business response:
Disregard everything positive mentioned in the other review. Terrible customer service.. Maintenance crew is great but unfortunately Van Metre likes to contract much of their work to highly unprofessional groups. If you can find somewhere else to live I recommend you do it.
Save yourself and live anywhere else There was sewage spewing out of my sink for months and they repeatedly ignored my requests to put me in an apartment without raw sewage and would not prorate my rent either. However they were suddenly super responsive and communicative when they claimed I didn't terminate my lease in time even though I did and they charged me an extra month for an unusable apartment then proceeded to ignore any emails about it and the sewage but would reach out to ask for money.
Frequently asked questions about Fairfax Square Apartments
How is Fairfax Square Apartments rated?
Fairfax Square Apartments has a 3.4 star rating with 174 reviews.
When is Fairfax Square Apartments open?
Fairfax Square Apartments is closed now. It will open at 9:00 a.m.