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Family Care Center - West Knoxville

4.8

About this business

Location details

1400 Dowell Springs Blvd , Suite 330, Knoxville, TN, 37909, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.8130 reviews
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Rachel M.'s profile image
Rachel M. 
3 months ago

Best place I've ever gone for mental health care. The receptionists, doctors, nurses, therapists, and TMS technicians are all incredibly kind and caring. I'm so grateful for this place. 

Business response:

Hi, Rachel. We are thrilled with your positive review!  

Joshua N.'s profile image
Joshua N. 
3 months ago

This is such a great organization, on time, very caring, going out of their way for the best care of their clients, and I’ve never had a better behavioral healthcare team in my life! 

Business response:

Hi, Joshua. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Jonathan R.'s profile image
Jonathan R. 
4 months ago

Very helpful to me and great listeners. Understand my concerns and issues. 

Business response:

Hi, Jonathan. We appreciate the kind words!  

Carole K.'s profile image
Carole K. 
4 months ago

The option to have telehealth appointments with a great psych is excellent! 

Business response:

Hi, Carole. Your feedback is highly appreciated. Thank you for the review! 

Anthony F.'s profile image
Anthony F. 
4 months ago

I was seen quickly and the service I was provided was extremely good 

Business response:

Hi, Anthony. Thank you so much for leaving us a stellar review! 

Robert W.'s profile image
Robert W. 
4 months ago

Loved getting to work with Fawcett, can’t wait to return. First time at this facility, all the office staff were very friendly and helpful. Only complaint or room for improvement was in scheduling, the national desk was a bit cumbersome in forming my profile and my appointment we scheduled wasn’t actually scheduled and when calling back to confirm or seek a sooner appointment we discovered there was nothing on the books. No big deal, we got it figured out, just saying that was the only room for improvement. Thanks 

Business response:

Hi, Robert. We are thrilled with your positive review!  

Benny S.'s profile image
Benny S. 
5 months ago

excellent Dr Ross makes it a super relaxing conversation and experience 

Business response:

Hi, Benny. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Susan S.'s profile image
Susan S. 
6 months ago

From the first session, I have experienced and received kindness, caring, listening ears, guidance, and support from my counselor (Leah) and the staff in Knoxville. I feel safe in this environment to share whatever is on my mind. I am thankful for the Family Care Center Staff. 

Business response:

Hi, Susan. We appreciate the kind words!  

Jonathan R.'s profile image
Jonathan R. 
6 months ago

It was a very comfortable setting and easy to talk about issues. 

Business response:

Hi, Jonathan. Your feedback is highly appreciated. Thank you for the review! 

Thomas B.'s profile image
Thomas B. 
6 months ago

I was a new patient. Already had my paperwork from the previous organization. Very welcoming. 

Business response:

Hi, Thomas. Thank you so much for leaving us a stellar review! 

Frequently asked questions about Family Care Center - West Knoxville

How is Family Care Center - West Knoxville rated?

Family Care Center - West Knoxville has a 4.8 star rating with 130 reviews. 

When is Family Care Center - West Knoxville open?

Family Care Center - West Knoxville is closed now. It will open on Monday at 8:00 a.m.