This profile has been claimed by the business owner or representative.
Fast Pace Health Urgent Care - Kaplan, LA
- Urgent Care
- Kaplan, LA
About this business
Location details
213 W Veterans Memorial Dr, Kaplan, LA, 70548, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
0 out of 10
Business response:
Mandy, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to discuss your experience further, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
i went to urgent care with what i thought was pink eye, the doctor did the thing with her finger where i followed it and immediately told me she couldn’t help me and i needed to go to the emergency room because i could have a pocket behind my eye. i sat in the emergency room for hours just for them to tell me that it was nothing more than pink eye and she had no clue why i was told to come to the emergency room.
Business response:
Tara, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Asked for antibiotics for a sinus infection and was denied, therefore I’m sicker today than I was yesterday.
Business response:
Brady, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
Service was good only problem is that the wait was long that’s the second time I been there and same problem
Office had one patient ahead of me , and took way too long to see someone. Don’t like the way you have to check in on the screen, when a receptionist is sitting doing nothing. Other than that the provider I saw was great.
Long wait but dr was great
I had to wait to see someone for two hours When there were only two people ahead of me
Went in there around 9:20 and didn’t get out of there until after 12! I understand they were very busy but I also know if someone who made an appointment and she got there literally 3 minutes after me for her appt at 9:30 and she ended up leaving after 12:30 what’s the point of having an appointment?
Registration was easy and streamlined. The issues started when I got called back to the exam room. The assistant was diagnosing my problem, and telling me I had a stye. I told her, “I’m a ER NP. This is not a stye. I’ve got either a corneal abrasion, ulceration, or iritis. I’m also concerned about cellulitis starting. I have not been rubbing my eye. It should not be swollen & red like this.” I never saw the NP until she came in while the room was DARK while I was laying on the exam table with my head towards the door to exam... read more
Frequently asked questions about Fast Pace Health Urgent Care - Kaplan, LA
How is Fast Pace Health Urgent Care - Kaplan, LA rated?
Fast Pace Health Urgent Care - Kaplan, LA has a 4.7 star rating with 375 reviews.
When is Fast Pace Health Urgent Care - Kaplan, LA open?
Fast Pace Health Urgent Care - Kaplan, LA is closed now. It will open at 8:00 a.m.