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Fast Pace Health Urgent Care - Mount Pleasant, TN
- Urgent Care
- Mt Pleasant, TN
About this business
Location details
811 N Main St, Mt Pleasant, TN, 38474, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Recommended
Recommended
Recommended
The receptionist is the least enthusiastic person ever.I’m pretty sure she has the same energy as a zombie.
Business response:
Dana, we are sorry to hear about this experience. We want to follow up with the clinic and our patient services team. Can you please reach out to us so we can get more details? Patient Service – customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406. - Fast Pace Health - Mt. Pleasant
Np Hawkins is the best. Very friendly and informative. The rest of the staff should take lessons from her. Wish my nurse had of been Cammi Powell. If you’re gonna work with the public you should have good customer service skills. Rudeness is not necessary. And know your job. Don’t try to charge someone before you even run their insurance.
Business response:
Jennifer Michelle, we’re sorry to hear of your less than satisfactory experience with Fast Pace Health and hope you will accept our apologies. Being known for our great care and friendly staff, it came as a surprise. Would you like to speak to patient services regarding this experience? Patient Service – customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406. - Fast Pace Health - Mt. Pleasant
We made an online “appointment” only to be told upon entering to come back in two hours. They couldn’t see us now. The lady was incredibly rude and coarse. We left, came back, and were told we 1) had to have a mask before she would speak to us, 2) we would have to go next door to purchase one because they did not provide them. I tried to give her the benefit of the doubt, that maybe she was having a bad morning, but her rudeness persisted upon our return. We have now been waiting another 30 minutes and have been charged f... read more
Business response:
Christi, we are sorry to hear about this experience. We want to follow up with the clinic and our patient services team. Can you please reach out to us so we can get more details? Patient Service – customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406. - Fast Pace Health - Mt. Pleasant
The doctor did nothing but gave me 2 prescriptions she didn't even look at me then she sent my job a message basically say there's nothing wrong with me and the medication did nothing for me so thank for nothing I'm still in pain right now!!!!
Business response:
Carmen, we are sorry to hear about this experience. We want to follow up with the clinic and our patient services team. Can you please reach out to us so we can get more details? Patient Service – customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406. - Fast Pace Health - Mt. Pleasant
VERY BAD EXPERIENCE IN MT. Pleasant TN. The so called BEOTCH in charge for the past 8 years (2/10/22) when this took place, is very unprofessional! Can’t remember her name, but she is a “BLUE GUM” MOFO💩
Business response:
Jeff Thomas, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. Would you like to speak with our patient services department regarding this experience? Patient Service – customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406. - Fast Pace - Mount Pleasant
I was willing to give them the benefit of the doubt the first time but now we are on try # THREE and they still can't get it together. I've made appointments for 8 AM all 3 times only to still be waiting to be seen by noon or later. What exactly is the point of making an appointment if they're not going to stick to it? My oldest daughter has missed 2 days of school unnecessarily because of this. literally 0 freaking stars. if my kids primary wasn't closed due to covid I swear I would NEVER come back here but considering this... read more
Business response:
Kayla Starr Conner, we apologies for the long wait time. Due to the spike in COVID-19 testing, we are experiencing longer than normal wait times for all services. We hope to better serve you in the future. - Fast Pace - Mount Pleasant
Frequently asked questions about Fast Pace Health Urgent Care - Mount Pleasant, TN
How is Fast Pace Health Urgent Care - Mount Pleasant, TN rated?
Fast Pace Health Urgent Care - Mount Pleasant, TN has a 4.3 star rating with 710 reviews.
When is Fast Pace Health Urgent Care - Mount Pleasant, TN open?
Fast Pace Health Urgent Care - Mount Pleasant, TN is closed now. It will open tomorrow at 8:00 a.m.