Fast Pace Health Urgent Care - Rochester, IN

4.6

Urgent Care
Rochester, IN

About this business

Healthcare Medical Centers Urgent Care Walk-in Clinics

Location details

392 Rochester Crossing Dr, Rochester, IN, 46975, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 8:00 p.m.
Tue	8:00 a.m. to 8:00 p.m.
Wed	8:00 a.m. to 8:00 p.m.
Thu	8:00 a.m. to 8:00 p.m.
Fri	8:00 a.m. to 8:00 p.m.
Sat	8:00 a.m. to 6:00 p.m.
Sun	1:00 p.m. to 5:00 p.m.

4.6343 reviews

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Sandra H.

a day ago

Truthfully, no sugarcoating,I won't go back. The receptionist was friendly enough, everyone else was not. The person who took my bp, weight etc looked unkempt, didn't introduce himself, so I don't know if he was an RN or NP. The next person that came in the room didn't introduce himself, didn't say if he was the NP or Dr. and had zero concern for my problem. This was the second time that I've been there for treatment, I will definitely not go back!

Business response:

Sandra, Sorry to hear about this experience. If you wish to continue the discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.

Gretchen C.

6 months ago

Did a nice job. Front desk didn’t offer assistance as was my first time in. I started on the device available but I had paperwork that I needed assistance with so I asked the lady at the front desk for help. It would have been nice to be offered assistance. I don’t remember who I was assisted by. Tim Story was nice that I wanted to mention.

Cassandra M.

10 months ago

I was the only person there the entire time but it took me over 2 hours to be seen and get out and only saw the Nurse Practitioner for less than 5 minutes.

Heather S.

a year ago

The dr that served me could have had better bedside manners and actually looked at it better the. Just look at and say there’s nothing we can do besides antibiotics cause it should have been lanced is big infected it is

Business response:

Heather, we’ve read your feedback and provided details to Patient Services. Our goal is to provide an exceptional patient experience, your input is appreciated. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.

Delilah N.

a year ago

I clearly had a reaction to bee sting. Benadryl was not helping. Got told I was fine and to go home to do a “home remedy”. Got a second opinion by an actual Dr and had to get a steroid shot. So wasted my time going to urgent care. Will not be coming back!

Business response:

Delilah, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.

Kathy S.

a year ago

The people were great except there was one person in front of me an I waited an hour an a half before they came in the room to see me

Diana S.

2 years ago

Got me in and out very quickly, very compassionate about their work!

Diana S.

2 years ago

I had a great experience! I wasn’t feeling well and everyone was so kind to me. They figured out what was wrong and they were so thorough!

Business response:

Diana, our patients’ health and well-being are our top priorities. We appreciate your feedback and look forward to supporting our community in the future.

LORILEE S.

2 years ago

The staff was very friendly and patient but I walked away with no diagnosis or any indication as to what might be wrong with me. Did not do a Covid test did not do a flu test I probably have one or the other do not know why that wasn’t done. I didn’t fight because I had a fever and I felt crappy. Wanted to send me to the hospital for further testing paid $150 for nothing, other than a very friendly staff .