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890 Isabella Ln, Smyrna, TN, 37167, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Able to get early morning appt. Staff very friendly, Provider very nice and professional.
I was in terrible pain and you wouldn’t help
After getting a antibiotic shot I have terrible ear ache and you would not help
The receptionist did not follow thru with my appointment. I had to wait over an hour to be seen.
The only thing I did not like is when they gave me the diagnosis she didn’t seem to want to explain to me what it was. Keep in mind I have no knowledge how she does so I asked and responded me with short answers. Blank not comforting also.
Wait time was more and prescription was missed when we visited last week.
Business response:
Malini, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
It was awful!!!! My prescription wasn’t sent out for hours. Then it was sent to the wrong pharmacy. I called twice with no help. I went up before closing and they finally sent it to the right pharmacy at 6PM on a Saturday…. Needless to say it didn’t get filled and I ended up going to the hospital.
Business response:
James, we pride ourselves on our quality service and the high-quality standards we try to maintain. If you wish to continue the discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
The receptionist and Nurse were professional, kind and just wonderful. The the doctor, not so great.
Business response:
Tina, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
I’m always treated with kindness, respect and compassion.
Fast Pace Health Urgent Care - Smyrna, TN has a 4.6 star rating with 925 reviews.
Fast Pace Health Urgent Care - Smyrna, TN is closed now. It will open tomorrow at 8:00 a.m.