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FirstLight Federal Credit Union

4.5

About this business

Location details

9983 Kenworthy Street, El Paso, TX, 79924, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.51,605 reviews
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CARMEN ROHENA P.'s profile image
CARMEN ROHENA P. 
4 years ago

Non waiting time. Employee was very thrilled , answered all my questions. The process was good and fast. 

Business response:

Hi, Carmen Rohena. We are thrilled to learn that you had a positive experience with us! 

ELEAZAR H.'s profile image
ELEAZAR H. 
4 years ago

Need to improve customer service 

Business response:

Hi, Eleazar. We apologize for your member experience and want to be better. Can we please contact you to learn more? Please direct message us with your preferred contact information. 

ANTHONY D.'s profile image
ANTHONY D. 
4 years ago

I've been a member of FirstLight FCU for 28 years. Back when it was named "Fort Bliss FCU." They won my business a long time ago, and they continue to keep me as a member because I'm treated with respect and courtesy and appreciation. That's very important. And FirstLight understands this. I recommend them. 

Business response:

Hi, Anthony. Thanks for taking the time to share your positive experience. We truly appreciate it! 

JACKSON Y.'s profile image
JACKSON Y. 
4 years ago

Lorraine was great!! She was very nice and patient with my 9 year old while he made his deposit by himself. He enjoyed the experience. 

Business response:

Hi, Jackson. We appreciate the kind words and are glad we could provide you with a positive experience! 

MARINA M.'s profile image
MARINA M. 
4 years ago

Very convenient and great customer service from Ricky our video teller. 

Business response:

Hi, Marina. Your feedback is highly appreciated. Thank you for the review! 

GABRIELA M.'s profile image
GABRIELA M. 
4 years ago

Easy to use tellers 

Business response:

Hi, Gabriela. Thank you so much for leaving us a stellar review! 

MARTIN BANUELOS C.'s profile image
MARTIN BANUELOS C. 
4 years ago

Atienen muy bien 

Business response:

Hi, Martin Banuelos. We are thrilled to learn that you had a positive experience with us! 

MARIA L.'s profile image
MARIA L. 
4 years ago

Great services.Nice and professional staff.Courtesy all the time. 

Business response:

Hi, Maria. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Jose C.'s profile image
Jose C. 
4 years ago

Very good attention from the receptionist and the guy in the teller machine 

Business response:

Hi, Jose. We appreciate the kind words and are glad we could provide you with a positive experience! 

Frequently asked questions about FirstLight Federal Credit Union

How is FirstLight Federal Credit Union rated?

FirstLight Federal Credit Union has a 4.5 star rating with 1,605 reviews. 

When is FirstLight Federal Credit Union open?

FirstLight Federal Credit Union is closed now. It will open at 9:00 a.m.