Firstmark Credit Union's cover image

This profile has been claimed by the business owner or representative.

Firstmark Credit Union

4.7

About this business

Location details

1440 S.E. Military Dr, San Antonio, TX, 78214, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.7310 reviews
Select a rating
Eliva F.'s profile image
Eliva F. 
5 months ago

The loan officer help us with the decision on what we could do with our situation. Everything went.very smoothly. 

Business response:

Hello, Elvia. We're thrilled to hear that everything went smoothly with your loan. Let us know how we can help in the future. Thank you for sharing your review with us! Best, Firstmark Credit Union 

Rafael Ramirez F.'s profile image
Rafael Ramirez F. 
5 months ago

Bank personnel and Manager were very helpful when opening my account. Everything was explained clearly. 

Business response:

Hello Rafael, We are excited to hear about your visit with our Mission team. It was our privilege to assist you and offer a helpful experience! Thank you for choosing us for your account needs. Best, Firstmark Credit Union  

Christine V.'s profile image
Christine V. 
5 months ago

I had a great experience! Tanya the teller encouraged me to apply for a Firstmark Loan. She said I might save money on finance charges. Then Trisha at the desk was very welcoming. She completed my application and thoroughly explained everything. I qualified and with the assistance of these two professional ladies, I saved $4500.00 on finance charges. Great job Firstmark! I was blessed to have met Tanya and Trisha! 

Business response:

Hello Christine, It's fantastic to hear about your wonderful visit with Tanya and Trisha! They displayed the level of service we aim to provide to all members. Congratulations on your $4,500 savings! That's wonderful news, and we're thrilled our team was able to assist you in achieving such significant savings. Thank you for sharing your thoughtful and positive review of your experience! Best, Firstmark Credit Union 

Ana M.'s profile image
Ana M. 
5 months ago

Great customer service, very helpful with details and answering all my questions! Trish was super helpful! 

Business response:

Hello Ana, We love to hear it! It sounds like you had a delightful and positive experience! The service Trish provided exemplifies the level of care and attention we work to show all members! Thank you for sharing your five-star review! Best, Firstmark Credit Union 

Donald H.'s profile image
Donald H. 
7 months ago

Tonya was a true professional in all aspects of her service. She was absolutely easy to understand in explaining the various accounts and represents the Credit Union in the highest standards. 

Business response:

Hi Donald, It's fantastic to hear about your excellent experience with Tanya! Our team is committed to providing the most helpful service to all members. We value your kind words and feedback on your visit. Let us know how we can assist you in the future! Best, Firstmark Credit Union 

Jon B.'s profile image
Jon B. 
9 months ago

Fast, friendly service 

Business response:

Hi Jon, We appreciate your review and feedback on your visit. Thank you for choosing us, and we look forward to your continued membership! Best, Firstmark Credit Union 

Juan De La V.'s profile image
Juan De La V. 
9 months ago

Print and courteous service. Assisted by Mike De La Rosa. 

Business response:

Hi Juan, It was our privilege to provide you with helpful service. Thank you for your positive feedback and five-star review! Best, Firstmark Credit Union 

Teresa T.'s profile image
Teresa T. 
11 months ago

In the process of applying for a personal loan, Mariana Tirado by far made the experience quite pleasant. She was professional, courteous, knowledgeable, friendly and very efficient. 

Business response:

Hi Teresa, We're pleased to hear about your loan experience with Mariana. It's wonderful to know she demonstrated a professional and helpful experience. We appreciate your feedback and are glad we could assist you with your financial needs! Thank you for taking the time to share your positive feedback and a five-star review! Best, Firstmark Credit Union  

Amber Diaz A.'s profile image
Amber Diaz A. 
11 months ago

Tanya Vermersch did amazing with getting me in, she was very kind and helped me with every step. 

Business response:

Hello Amber, We are excited to hear that Tanya showed you an amazing Firstmark welcome! Thank you for sharing your experience, and we look forward to your membership. Let us know how we can help you in the future. Best, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.7 star rating with 310 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.