This profile has been claimed by the business owner or representative.
Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
1440 S.E. Military Dr, San Antonio, TX, 78214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Very friendly, knowledgeable young lady. Made me feel very comfortable right away. I instantly knew I had gone to the right place! I was assisted by Mariana Tirado. What an asset she is to dealing with people! Thank you again Ms Tirado. God bless you.
Business response:
Hi Susanna, We're glad to hear about your positive experience with Mariana. It's wonderful knowing she made you feel comfortable and provided helpful assistance. We appreciate your review of your visit. Thank you for choosing us, and we look forward to assisting you in the future! Best, Firstmark Credit Union
Angela was great. She put off going to lunch to assist me because she remembered making my appointment. They were short handed and was so friendly with helping me. Angela is so friendly and helpful. Thank you again Angela
Business response:
Hello Loretta, It's great knowing that Angela provided you with friendly and helpful service! Our team cares about our members, and we are thrilled your experience with us was beneficial. Thank you for taking the time to share your positive experience with us! Best, Firstmark Credit Union
Awesome customer service as always!
Business response:
Hi Angelita, We're excited to hear about your awesome customer service experience when visiting our Mission location. It's fulfilling to hear about the excellent service our team provides to our members. Let us know how we can help you in the future! Best, Firstmark Credit Union
I had the most helpful financial specialist. Mrs. Tanya Vermersch, was great. Explained everything step by step.
Business response:
Hello Leticia, We are delighted to hear about your positive experience with Tanya! It's fantastic to hear that she provided such helpful service. We pride ourselves on having knowledgeable and helpful financial specialists to assist our members. Thank you for your review and for taking the time to share your experience with us! Best, Firstmark Credit Union
The customer service was excellent on the both days that I was there. I was very impressed with how smooth everything went. The loan officers were very professional, courteous, and took their time in explaining everything. Thank you to Kyle Clemons and Tanya at the Mission branch.
Business response:
Hello Teresa, We are thrilled about your positive experience and found our member service helpful during the loan process. It's our goal to provide each member with professional and courteous assistance while explaining everything thoroughly. We appreciate your kind words! Hopefully, we continue to provide you with the same level of service in the future. Best, Firstmark Credit Union
Very friendly and knowledgeable, great great help
Business response:
Hi Joe, Thank you for your wonderful feedback! We're delighted to hear that you found our team both friendly and knowledgeable. It’s our goal to provide exceptional service and support, so your satisfaction means a lot to us. If you need any further assistance, please don’t hesitate to reach out! We appreciate your membership! Best, Firstmark Credit Union
Professional, quick turnaround, considerate
Business response:
Hi Belinda, Thank you for your positive review! We're pleased to hear that you found our service professional, efficient, and considerate. It’s our goal to deliver high-quality service quickly while always being mindful of your needs. If there's anything more we can do for you, please let us know. We appreciate your membership! Best, Firstmark Credit Union
Service was awesome and answered my questions
Business response:
Hi Eduardo, Thank you for your kind words! We're delighted to hear that you had a great experience and that your questions were answered effectively. At Firstmark, we strive to ensure that every member receives the highest level of assistance and support. We appreciate your trust in us and look forward to serving you again! Sincerely, Firstmark Credit Union
Very nice, & smart people
Business response:
Hi Robert, Thank you for your kind words! We’re glad to hear that you found our team both nice and knowledgeable. Your positive feedback means a lot to us. If there’s anything else we can do for you, please let us know! Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.7 star rating with 310 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.