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Flagler Animal Hospital
- Veterinarians
- Flagler Beach, FL
About this business
Location details
130 Old Kings Road South, Flagler Beach, FL, 32136, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Never again, never again!
Business response:
Hello, Ms Gerber, we are sorry that you are displeased. Our doctors must abide by Florida Statue F.S.A. § 474.214 and have examined a pet within a year to be able to administer medications. If you would like to discuss this further. please feel free to call our hospital and speak with a member of our management team.
UPDATED REVIEW Dr. Mendez is worth her weight in gold. She is caring, compassionate and patient. She always puts the needs of our fur kid first and takes time to discuss, explain and answer questions. She is the reason we return to FAH again and again. Also, a big shout out to Practice Manager Stephanie who went above and beyond to assist with an unusual situation. Bobtail Tux and I thank you!! =^~~^=
Business response:
Dear Ms Gibson, I left a message on your phone for you to call us so we could speak about your visit. We are sorry that we have disappointed you and would like to find out what we can do better next time. Please call and ask for the management.
horrible people...poor customer service. my family had taken their dog Romeo there all his life ..it isn't the same ..wouldn't recommendations it to anyone
Today I needed a new bag of our dog's prescription diet food prescribed by one of the veterinarians at this clinic. When I walked up to their table blocking their front door they asked my name, my pet's name, and for my credit card information. The lady then went inside to get the food that I needed. Someone else walked out of the building and told me that they couldn't provide service to me at this time and that I must have done something to the facility. Luckily I was able to get Annabelle's food at Banfield so my girl ... read more
Business response:
Hello Ms. Screnock, After speaking with you yesterday and explaining our COVID safety protocols, I was able to speak to some of the receptionists about what happened. I can provide more information for you if you are interested.
EXTREME WAIT TIMES are just the start of a horrible experience! My cat was getting skinny and I found live white worms by his litterbox, so came on a Monday as an emergency for tapeworms. I waited THREE HOURS BEFORE THEY SAW MY CAT! (called from home & still sat in my car most of the day!) The "relief" vet charged me $548 for deworming and stuff like pain killers and blood work, & I went home FOUR hours later thinking my cat was going to make it. The next day, Oreo, decided even tuna( right from the can) was no good, so I ... read more
RecommendedI do NOT recommend Flagler Animal Hospital UPDATE: I rescind original recommendation. They gave me the wrong amount of medication for my dog & will NOT overnight the medication to me. I have no car & limited funds. I have no one that can take me to pick up the medicine they screwed up on because of "policy". Now my dog won't have the full course of meds needed to heal. I can't BELIEVE they will not make an exception to correct THEIR MISTAKE. It's not a controlled substance - it's EARDROPS. I took my Pug - Gigi there l... read more
Business response:
Hello again Ms Tourruellas, We spoke on the phone and sent you an email about the medication. The medication was correct for the amount of time prescribed until your pet saw the doctor on the recheck. On the follow up visit, depending on the condition of the problem, you would have picked up an additional course or stopped treatment. Unfortunately, we didn't see Gigi for her follow up visit. Sorry there was confusion about this. We did call and send an email trying to clear up the confusion and offered to help by sending th... read more
Very bad service offered here. They are very dishonest and do their best to scam innocent people who are just trying to help their pets without actually doing anything for them. Very poor establishment.
This is a terrible place! They extort money from their customers and mistreat the pets under their care. every single employee from management on down should be fired and replaced with competent and decent people!
While some enjoy this clinic, I personally have had a horrible experience at this animal hospital. This is a shady institution. Don't be fooled by this places high reviews. In looking at other reviews and experiences that people have had with this clinic to see if I was the only one who had experienced it, it seems that they may potentially be deleting, reporting, and removing reviews that could damage their image. Particularly on yelp, there are many reviews highlighting common experiences that I myself have gone through,... read more
Business response:
Dear Mr Caudill. You may not know this, but, it is not possible to delete a review from any social media websites. Reviews can be reported but not deleted by the business, only the person who writes them. First of all, please accept our condolences for the loss of your puppy. I know how heartbreaking it is when you get a puppy from a breeder and find out that the puppy has health issues that were hidden from you. It's so hard to lose a pet no matter how long you've had them; 5 days or 15 years. I am so sorry that more coul... read more
Frequently asked questions about Flagler Animal Hospital
How is Flagler Animal Hospital rated?
Flagler Animal Hospital has a 4.6 star rating with 1,571 reviews.
When is Flagler Animal Hospital open?
Flagler Animal Hospital is closed now. It will open at 9:00 a.m.