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Flood Pros Water Damage Restoration
- Damage Restoration
- Machesney Park, IL
About this business
Flood Pros – Your Trusted Water Damage, Mold Remediation, and Waterproofing Experts When disaster strikes, Flood Pros is here to help. We are a trusted leader in water damage restoration, mold remediation, and basement waterproofing, serving homeowners and businesses with fast, reliable, and professional service. We are family and locally owned since 1992, so we understand how critical it is to act quickly when water damage occurs, preventing further issues like mold growth and structural damage. Our team is available 24/7 ... read more
Location details
11137 bertram road, Machesney Park, IL, 61115, United States
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The Flood Pros were prompt, courteous, and compassionate. They worked with me on financing, and even helped me carry my groceries in! Total professionals. Best of all, they were finished in one afternoon and I am SO RELIEVED. Thank you so much, Flood Pros, for making my home safe and clean. I will highly recommend this company to anyone I meet.
Business response:
Mary thank you so much for this great review. I do love our team we treat our clients like family!!
So very happy with Flood Pros! From start to finish they were all very polite and professional. Chris who came out an gave me the estimate was very informational and explained everything in detail. Kyle who came and started the job explained the process and also explained that he would be having to leave to go to another job and another co worker would be arriving to finish and complete the project. Alejandro arrived and took over the project. The project was going smoothly until he ran into a unexpected complications. Aleja... read more
Business response:
We Love Alejandro, he is one of the best employees we have here!! His attention to detail and hard work make him such a valuable asset to our teams! Thank you for your feedback it is very much appreciated!
Flood pros came out early in the morning to clean up water in my basement from a water softener that leaked and set up gear right away to save my belongings. The guys were super nice and efficient and the office ladies called to check in on things! If I ever need water cleaned up again I will call Flood Pros!
Flood pros had excellent customer service from the first phone call to the finished product. I was impressed with the manager on the job , on time, very professional and excellent craftsmanship. It was a extremely hot week and they worked diligently mixing concrete by hand.i would recommend using Flood pro again, completely satisfied
Business response:
Thank you so much for this review!! Drain tile is really tough work we have a great group of guys to handle this. It was a pleasure working for you guys and happy to know we can keep you DRY!!! Stay Safe out there!!
Flood Pros are great! We had a leak from our kitchen sink. Mickey was at our home an hour after the plumber left. They did a great rebuild. Brian, Chris and the rest of the crew were kind and considerate. Jenny was awesome with working with the insurance company. They did a great job with cleanup. Thanks Mike & Arlene
Mike came out to our house and was fantastic. Helped us to get things going in the right direction. Thank you Flood Pros
Frequently asked questions about Flood Pros Water Damage Restoration
How is Flood Pros Water Damage Restoration rated?
Flood Pros Water Damage Restoration has a 5 star rating with 250 reviews.
When is Flood Pros Water Damage Restoration open?
Flood Pros Water Damage Restoration is open now. It is open 24/7.