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Florida Window & Door Solutions
- Windows Installation
- Altamonte Springs, FL
About this business
Location details
500 Plumosa Avenue, Altamonte Springs, FL, 32701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely! Heres a concise and enthusiastic review you can use:---We had a fantastic experience with Florida Window and Doors Solutions! From start to finish, the process was smooth and efficient. Special thanks to ***** ******* for her professionalism, attention to detail, and incredibly quick turnaround on our window installation. ***** made the entire project seamless and stress-free. Highly recommend their services if you're looking for quality work and top-notch customer care!
Business response:
Thank you for your honest reply, these reviews help us very much.
Absolutely! Heres a concise and enthusiastic review you can use:---We had a fantastic experience with Florida Window and Doors Solutions! From start to finish, the process was smooth and efficient. Special thanks to ***** ******* for her professionalism, attention to detail, and incredibly quick turnaround on our window installation. ***** made the entire project seamless and stress-free. Highly recommend their services if you're looking for quality work and top-notch customer care! Thank you for your honest reply, these rev... read more
******** crew did a great job. They were patient with the modifications they had to make to the opening of our old door. The work turned out great. They were polite and cleaned up at the end.
Business response:
Thank you so much for the kind words! We're glad to hear our crew made a great impression and that you're happy with the final result. Modifying older openings can be tricky, but we're always happy to take the time to get it just right. We appreciate your trust in us and hope you enjoy your new door for years to come!
I just had an outstanding experience with Florida Window and Door Solutions! ***** went above and beyond to help me obtain manufacturer specs and Florida Product Approval docs, which I needed for my project. Her willingness to assist, professionalism, and exceptional customer service truly stood out. It's rare to find a company that provides this level of support and my windows weren't even purchased from them. If this is how they treat non-customers, I can only imagine how well they take care of their actual clients! Use th... read more
Business response:
Thank you for your wonderful review, have a great day! Hopefully you get your windows resolved with the manufactorer.
I am thrilled with my new front doors. They had to be made due to the odd size and it did take a few months. Definitely worth the wait. The installers were great. Even ******** loved them. Rod the owner communicated with me through out the process. I will have them replace my pool sliders when I am ready.
Business response:
Hi ********,thank you for your review and kind words, look forward to working with you in 2025
*******, came out to my house back in Nov. 2023. He confirmed all the windows screens were manufacturer damages. He stated he will ordered new screens for all windows and will take about 2 to 3 weeks.Here we are Jan. **** and nothing has been done. I've call ******************* ,no response also call the office and Lm.Here we go again with this nonsense.
Business response:
<p>If in fact all screens are manufacturer error, which is rare, we will re-screen your screens for you. ******* is a very honest and valued employee and If he told you that then it is a manufacturer defect. On the other hand, ******* should be answering your phone calls and will be calling you today mam to rectify this situation.</p><p>Thank you,</p><p>*********************</p>
Patricia L I ordered two French doors and they were installed on July 10,2023. Upon completion, I was told the office would be in contact with me the next day to arrange a final inspection. Until then, I was not supposed to apply the finishing caps. I waited several days and no one contacted me. I then and Julie said there was a problem with my name not matching the contract to the deed. She had me text a copy of my marriage certificate and said that would fix the problem. Still no one contacted me. A week later I faxed a co... read more
Business response:
<p>Hi Patty. Thank you for your constructive criticism as it enabled us as a company to evaluate where we went wrong in the line of communication and how to better serve not only you, but the rest of our customer base. We will have your inspection scheduled immediately.</p> <p>Thank you!<br /> Matt ******</p>
I had windows installed in June 2022. Upon arrival, the technician found that we were missing a window. Apparently it was not ordered. He called his GM and she told him she would order it and rush it. This was on a Friday. They also were not able to complete my install that day. They did not have the caulk for the inside of the windows. They did the outside only and told me that it would be sufficient to seal from water/wildlife. I called the following Monday to see how I can pay for the new window. She said that she ordered... read more
Business response:
We apologize for any inconvenience due to the situation. The missing window was never on the original contract due to its location, as you confirmed, so yes it was never ordered as it was not on the contract. While we do recommend all windows be replaced in a home, we understand that clients have their reasons for not wanting certain ones done or leaving them out. When the installer saw there was a opening without a window, he did speak with both of us and we figured out why and that it was not on original order. I did... read more
Frequently asked questions about Florida Window & Door Solutions
How is Florida Window & Door Solutions rated?
Florida Window & Door Solutions has a 4.4 star rating with 260 reviews.
When is Florida Window & Door Solutions open?
Florida Window & Door Solutions is closed now. It will open tomorrow at 8:00 a.m.