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FM 1960 Animal Hospital
- Veterinarians
- Houston, TX
About this business
Location details
13221 Cutten Road, Houston, TX, 77069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
We have always loved the staff and doctors at FM 1960 Animal Hospital. We have been with them since 2002 and they have been there for us. They have boarded our dogsfor us and saved our dog Bella's life and been with us thru several passing of our dogs. I would highly recommend this group to friends and family.
I love the way Dr. Simpson handles and pets my dogs when they are their for their yearly exam. They are afraid and uncomfortable but he puts them and me at ease. Been taking them there for about 7 1/2 years and am still very satisfied.
They're exceptional, friendly, and professional. Plus my dogs love them!
RecommendedWe have been going to 1960 Animal Hospital for years and love it!! Great staff and doctor!!
Recommended Recommended RecommendedWe gave them a few chances to help serve our needs for our dog but they consistently can’t get the job done. They push unnecessary tests and tack on things we don’t want or need. They can’t even put a muzzle on him, which he’s never needed before but somehow the people who deal with animals every day can’t do something that took my wife about 30 seconds to do for them? On top of that the prices are pretty high. If you’re in a pinch and can’t find another place I guess see them but aside from that scenario avoid this place.
Business response:
I am sorry to hear that you were unhappy with our services. We recognize not all pets will be happy, willing participants in their medical care, but we intend to make their time with us pleasant and free of stress and anxiety. We practice fear free restraint procedures to ensure all patients are at ease while we complete their care. We engage our pet parents to help with our fear free techniques to further improve the likelihood that the patient will have a great experience. Regarding muzzles, asking the clients to assist wi... read more
For the last 12 years, we have been bringing our furry babies to this facility. After our most recent experience with the rude staff and the overpriced and unnecessary treatments, we have decided that the new management of this practice is not worthy of caring for all seven of our four legged babies.
Business response:
Hi Ms Hengst, thank you for taking the time to voice your frustration. What you describe is certainly not the level of service that we aim to provide to all of our clients. Have you followed up directly with our practice manager to voice your concerns? If not, we'd appreciate if you gave us a call directly at the clinic at your earliest convenience.
Frequently asked questions about FM 1960 Animal Hospital
How is FM 1960 Animal Hospital rated?
FM 1960 Animal Hospital has a 4.7 star rating with 353 reviews.
When is FM 1960 Animal Hospital open?
FM 1960 Animal Hospital is closed now. It will open at 7:30 a.m.