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4695 Macarthur Court, Suite 1100, Newport Beach, CA, 92660, United States
Get directionsrecently had the pleasure of working with Forward Funding and I must say that they exceeded my expectations. From start to finish, their service was exceptional and their team was professional and knowledgeable.
Business response:
Hi, *****. We appreciate the kind words and are glad we could provide you with a positive experience!
Warning, this company is terrible. Very high pressured associates. When one can't talked you into their program, they will bring in a more experienced high pressure associate and so forth. Once I realized I didn't want to deal with this company, what was supposed to be an easy cancelation was very difficult. After they realized how upset I was, they still kept pushing.
Got a letter that I was approved. That was a lie. Called them and started getting the run around about how I cant get the loan they offered but they can do something else that I dont want. When I said that the guy on the phone got angry. They definitely felt like a predatory company trying to force people to take their deal. A different one then the one that was offered.
To Whom It May Concern,I am writing in my capacity as CEO to formally address a serious issue regarding my account with ********************** fulfilled the full repayment of my loan ahead of schedule, based on the final payoff amount provided to me by your team. Following this, I received written confirmation from Forward Funding acknowledging that the loan was paid in full and confirming that any further charges were issued in error.Despite this confirmation, I have recently become aware that negative information related t... read more
I called regarding loan eligibility and was assisted by someone named *******. Unfortunately, the experience was highly unprofessionalhe became combative and rude when it appeared I might not qualify, repeatedly speaking over me and making inappropriate accusations. I remained polite throughout, but the interaction felt rushed and suspicious. If Forward Funding treats customers this way, its both shameful and unacceptable.
Sent me an invitation by mail to apply for a consolidation loan. Apparently they had looked at my personal information before I applied so I assumed I would qualify for their offer. On Friday, February 7, I first set an appointment for a phone interview meeting - after scanning their code on their invitation. The interview was supposed to be on Saturday - February 8 at 8am. They immediately began calling me on Friday after I had set the appointment time for Saturday. I was at work. I returned their call after the 3rd time th... read more
Business response:
We apologize for your experience and any frustration caused. Your feedback is important, and well work to improve our communication. If there's anything we can do to assist, please let us know.
They send out "pre approved letters" then try and tell you that you do not qualify for that and then try to talk you into their debt management program that will ruin your credit. This is a scam and should not be legal. I have a really good credit score and a huge monthly income and they still told me I could not qualify. They are not really a loan consolidation company. They are a debt relief company using bait and switch tactic.
This is a scam agency. They faked their ****** reviews and when applying they require your SSN. Do NOT engage or provide any personal information.
I'm not sure yet what to review. I'm giving you a one star just to get your attention. I will amend it later. I received a letter from forward funding and it directed me to a site called myforwardsavings.com that site, as of 12am on June 14th is hacked, can show you proof. it says a browser failure and asks us to open the windows shell and past the code it provides... yeah, hacked for sure. Which bothers me that a service like yours allows itself to get hacked. My simple question is, is myforwardsavings.com one of your domai... read more
Forward Funding has a 4.9 star rating with 2,413 reviews.
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