Fountain Valley Post Acute

Diane Q. 

on Yelp

a year ago

The communication from here is horrible. No one answers phone messages or emails timely. Waited over three days for a return call from business office never received a call back. First day we asked if we could meet with the case worker. The person doing the check-in told us absolutely come back tomorrow at 9:00 a.m. so both my brother and I took off work and we were there at 9:00 only to be told they are in a meeting every morning at 9:00 to 11:00 and no one could speak to us. We repeated we were told to be there an... read more

Lori K. 

on Yelp

a year ago

The care provided at Fountain Valley Post Acute was generally satisfactory in terms of nursing, food, and physical therapy. However, I encountered significant issues with the social worker, Mireya, and her superior, April, both of whom are case managers (with April likely being Mireya's supervisor). I am a family friend assisting Tom, who had been in the ICU at Memorial Care, then transferred to Oncology, and eventually to Fountain Valley Post Acute for rehabilitation. Tom underwent a triple bypass surgery in 2023 and was l... read more