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Fox Group (Moving & Storage) Ltd

4.9

Movers
Cwmbran, TOF

About this business

Established over 50 years ago, Fox Group (Moving and Storage) Ltd is a family-owned and managed business that takes enormous pride in delivering excellent service each and every time. We guarantee a friendly, individualised approach providing you with all the information you need to make your moving journey as smooth as possible. We are one of the most trusted removal companies in the UK, and we’re dedicated to continually re-investing in our team, vehicles, equipment, systems and warehousing properties to meet the differing... read more

Location details

10 Somerset Road, Cwmbran, TOF, NP44 1QX, United Kingdom

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Weekday	Schedule	Status
Mon	8:00 a.m. to 5:30 p.m.
Tue	8:00 a.m. to 5:30 p.m.
Wed	8:00 a.m. to 5:30 p.m.
Thu	8:00 a.m. to 5:30 p.m.
Fri	8:00 a.m. to 5:30 p.m.
Sat	8:00 a.m. to 4:00 p.m.
Sun	Closed

4.91,361 reviews

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Steve R.

on Birdeye

a year ago

Very professional service, friendly trustworthy staff, nothing was too much trouble.

Business response:

Thank you for your kind words, Steve! We're thrilled to hear that you found our service professional and our staff friendly and trustworthy. We always strive to go above and beyond for our customers. If you ever need our assistance again, please don't hesitate to reach out to us at 01633 866166.

Mr P.

on Birdeye

a year ago

Very helpful and efficient

Business response:

Thank you for your positive feedback! We're glad to hear that our team was helpful and efficient. If you have any further storage needs, please don't hesitate to contact us at 01633 488109.

Jocelyn E.

on Birdeye

a year ago

Really friendly, professional service.

Business response:

Thank you for your kind words, Jocelyn! We strive to provide friendly and professional service to all our customers. If you ever need our assistance again, please don't hesitate to reach out to us at 029 2068 0080.

N N.

on Birdeye

a year ago

Thoroughly professional in everything they did. Everything was done without any problems and on time. And they were very helpful. Couldn't have asked for anything more

Business response:

Thank you for your kind words and positive feedback! We are delighted to hear that your experience with Fox Group (Moving and Storage) Ltd was thoroughly professional, problem-free, and on time. Our team takes pride in providing helpful and efficient service. If you have any further needs or questions, please don't hesitate to reach out to us at 01384 395072.

Simon A.

on Birdeye

a year ago

The team of movers were efficient, friendly and very helpful. For example, they took items from the wardrobe boxes and hung them in wardrobes - previous movers hadn't done this for us, and it was very helpful to have done. The team leader kept us informed of how they were doing progress-wise, and were also thoughtful in making sure we had rooms/items available to eat, sleep, bathe etc up until we actually moved out. They were also careful with regard to how they treated the property we were moving out of and the one we were ... read more

Business response:

Thank you for your positive feedback, Simon. We're glad to hear that our team provided efficient and friendly service during your move. It's great to know that we were able to go above and beyond by hanging your clothes in the wardrobes. We appreciate your recognition of our team leader's communication and thoughtfulness throughout the process. We always strive to treat our customers' properties with care. Thank you for choosing Fox Group (Moving and Storage) Ltd for your move, and we hope to assist you again in the future.

Ian G.

on Birdeye

a year ago

The actual move went ok and the team worked well together. Only negative points were that we would have liked them to put down the usual plastic adhesive cling film over the cream carpets which we had always had in the past instead of a few grey blankets. Fortunately it was dry weather. Also having been told Fox’s we’re used to moving grandfather clocks, we have not been able to get ours going again since the move.

Business response:

Thank you for your feedback, Ian. We appreciate your positive comments about our team working well together during your move. We apologise for any inconvenience caused by not using the usual plastic adhesive cling film on your cream carpets. We will take this into consideration for future moves. Thank you for choosing Fox Group (Moving and Storage) Ltd.

Sandra S.

on Birdeye

a year ago

Great people, efficient process, made moving house easy

Business response:

Thank you, Sandra, for your kind words and positive feedback. We are thrilled to hear that our team at Fox Group (Moving and Storage) Ltd made your house moving experience easy and efficient. We appreciate your business and hope to assist you again in the future.

Steve B.

on Birdeye

a year ago

I have always used Fox Group for my removals and this move was typical of their professionalism. A great job.

Business response:

Thank you for your kind words, Steve! We're thrilled to hear that you had another positive experience with Fox Group. We appreciate your continued trust in our professionalism and look forward to assisting you with any future moves.

Elaine K.

on Birdeye

a year ago

The team were amazing, they worked tirelessly to packing and unpacking our stuff. Nothing was too much trouble. Really happy and impressed. Would highly recommend.

Business response:

Thank you for your kind words, Elaine! We're thrilled to hear that our team provided you with exceptional service during your move. We appreciate your recommendation and look forward to assisting you in the future if needed.