This profile has been claimed by the business owner or representative.
Fox Ridge Bryant
- Assisted Living Facilities
- Bryant, AR
About this business
Location details
4216 Fox Ridge Dr, Bryant, AR, 72022, United States
Get directions
I've only been contacted by the facility one time when my mother fell but I know she's fallen several times while living there. I feel the staff could be more communicative, even if over text, about her current health issues. Otherwise, the facility is great and my mom is settling in well
Business response:
Thank you for sharing your feedback. We’re truly glad to hear that your mother is settling in well and that you feel positively about our community overall. We also understand your concerns regarding communication and take them seriously. Keeping families informed about their loved ones' well-being is a top priority for us, and we're sorry if our communication hasn’t met your expectations. We will review our processes to ensure more consistent updates, whether via phone, email, or text, to help you feel more connected to you... read more
Here's the positive : No high entrance fee. Month to month lease of apartments. Located in pleasant Peachtree city Clean,large accessible pool. Sounds like staff will work with residents to meet individual needs. Negatives : Small campus. Not sure security is adequate, although being informed they've never had an incident. I think electrical power should be covered in the rent money. The monthly rent is comparable to other senior living facilities which do cover electricity in the rent.
The Fox Ridge was a nice community. The place was clean and maintained well. The staff were knowledgeable and answered all of my questions during my tour. The only thing I did not like about the community was that they did not have any rooms available on the first floor. They have both independent and assisted living available here and they allow the independent living residents to live on the first floor. In my opinion, they should have the first floor for just the assisted living residents.
Staff are great and helpful. They host a variety of daily activities for the residents. Our biggest issue has been with food service. Inconsistent meal times, running out of food, small serving sizes.
No I wouldn't recommend. I only stayed 3 weeks. It's lacking
Business response:
Hello, I appreciate you sharing your perspective. I’m sorry to hear your short stay didn’t meet expectations, and I’d like the chance to learn more about what felt lacking. Please reach out to me directly at (501) 847-3400. Your feedback is important as we continue to improve the experience for all who spend time here. Teresa Davis, Area Director
The meals served are literally inedible. I would not recommend this community ever.
Business response:
Dear Reviewer, We are truly sorry to hear about your impression of the dining experience. Our goal is always to provide well-prepared meals that support both enjoyment and wellness, so we regret that we fell short of your expectations. We would appreciate the chance to connect directly and learn more about your concerns so we can address them. Please feel free to call us at (267) 229-6069. Best, Denise Miller, Regional Vice President
When we first moved my parent in it was great. Since then, it's been taken over by a management company and downhill ever since. They can't keep staff (top to bottom), having to use agency staff who really don't care about their performance. They didn't like residents hanging out in the lobby so they moved all of the furniture out. You have to beg staff to help your loved one with ADLs. Concerns are met with all talk and no action. And the price and additional charges keep going up. Giving the second star because the food ha... read more
Business response:
Dear Cindy, Thank you for taking the time to share your experience and concerns. I’m sorry to hear that your impression of the community has changed over time. We understand how important consistent care and communication are, and I’d like the opportunity to discuss your feedback in more detail. Please feel free to reach out to me directly at (501) 847-3400, and I will also make an effort to connect with you soon. Dennis Knapp, Interim Executive Director
The aids are loud and rude. They could improve by having weekly meetings on adherence and properly solving complaints that they have.
Business response:
Hello, Thank you for sharing your concerns about our team members. As Executive Director, I take your feedback seriously and will address these issues directly to ensure professionalism and sensitivity. Your suggestion about regular meetings for improved practices and complaint resolution is appreciated, and we'll explore implementing this. You can reach me directly at (501) 847-3400. Melanie Towers, Executive Director
I would not and will not recommend Fox Ridge to others. What we were told in the assessment meeting, is not the same in actuality. They are sometimes very slow to answer the call button that residents get, if at all. They have a resident check out & check in process, yet apparently there is no process to make sure all pertinent staff are aware of which residents are out & which residents are back in the building. The housekeeping of resident's rooms is very lacking. The food is okay most of the time, but sometimes it is cold... read more
Business response:
Thank you for your feedback. We’re sorry your experience didn’t meet expectations. Fox Ridge is now under new management, and we are working to improve staffing, response times, and communication. We value your input and invite you to reach out so we can address your concerns directly. Jeffery Wright, Executive Director
Frequently asked questions about Fox Ridge Bryant
How is Fox Ridge Bryant rated?
Fox Ridge Bryant has a 3.9 star rating with 64 reviews.
When is Fox Ridge Bryant open?
Fox Ridge Bryant is open now. It is open 24/7.