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Frances Estrada at Waterstone Mortgage NMLS #1607733
- Mortgage Lenders
- Albuquerque, NM
About this business
Waterstone Mortgage Corporation is a premier residential mortgage lender helping families and individuals realize their own American Dreams of homeownership. We distinguish ourselves from our competitors through honesty, integrity and the willingness to assure the complete satisfaction of every individual we serve. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Pewaukee, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject... read more
Location details
6733 Academy Road Northeast, Albuquerque, NM, 87109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Frances was an amazing mortgage person to work with. She explained complicated mortgage concepts in a way that in could understand. Even better was her ability to not only guide me through the complicated process, but to find the best rates possible for my personal situation. I highly recommend her! Thank you Frances for getting me into my new home!!
Business response:
Thank you for taking the time to write this review, Timothy! A fast and easy homebuying is not possible without the help of a knowledgeable, professional loan originator. I appreciate your feedback and hope you'll return to me and Waterstone Mortgage with your future home purchase or refinance needs. Don't be a stranger.
Frances was knowledgable, level headed, supportive, communicative and hard working. As a first time home buyer, I had many worries and fears of mis-stepping in the loan process, but she was clear and helpful each step of the way. In addition to being helpful, she is very honest and authentic in her communication, helping me understand the ups and downs of this process as I went through them. I would highly recommend Frances Estrada and consider anyone lucky to work with her in this process.
Business response:
Thank you for this review, Rachel! I pride myself on providing my borrowers - whether it's their first home purchase or their 10th - with exceptional service and am happy to hear I met your expectations. I look forward to working with you again in the future. Thanks again!
Frances was so easy to work with! She handled everything and kept me in the loop every step of the way. She came highly recommended to me from someone I trust greatly and I was not disappointed at all. Frances is there to help and really did go above and beyond to make sure I was getting the best deal. I really can’t thank her enough for everything. Huge weight removed from my shoulders .
Business response:
Thank you for your kind review, Samantha! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
We have bought and sold homes 8 times in our marriage and refinanced multiple times. Without exception, Frances and Waterstone have been so efficient, effective and very helpful in the process. Frances is an excellent communicator, a superb collaborator and a true client advocate. We appreciate her attention and support to execute a seamless process for her clients. She's terrific!
I just wanted to take a minute to tell you how very wonderful Frances Estrada is. As you know, Frances is always my go-to gal for all things lending, however, I unfortunately am working with someone at another company right now, not by my suggestion, and their complete lack of professionalism and absolutely zero go-getter attitude just reminds me that Frances is leaps and bounds beyond so many other people in the industry. She is detail oriented, well spoken, fast to respond, and a delight to work with. Just thought you... read more
Business response:
Thank you for sharing, Mia. We're glad you have always had wonderful experiences working with Frances. We agree, she is a great part of the Waterstone family. Thank you again.
I am so happy with the house. You made one of the most pinnacle and important points in my life truly amazing, Frances. You should be proud of the work you do. Thank you for making this experience such a pleasant one. Grandma and I are excited about the house! Thank you for everything, truly. Keep in touch and if you every need ANYTHING, please let me know. Thank you times infinity. :)
Business response:
Jeremy, we are thrilled to hear about your amazing experience with Frances. It sounds like she truly goes above and beyond for her customers. We hope you are enjoying your new home (it sure sounds like you are). Please don't be a stranger and thanks again!
I just wanted to take the time to tell you how much I appreciate all of your Amazing diligence in assisting me with purchasing my new house! You are truly outstanding at what you do and an incredible asset to your company!!! Thank you again for all of your help!
Business response:
Thank you so much for taking the time to write this review, Billy. We agree, Frances is a great addition to the Waterstone team. We hope you are enjoying your new home and look forward to working with you again. Congratulations!
Frequently asked questions about Frances Estrada at Waterstone Mortgage NMLS #1607733
How is Frances Estrada at Waterstone Mortgage NMLS #1607733 rated?
Frances Estrada at Waterstone Mortgage NMLS #1607733 has a 5 star rating with 33 reviews.
When is Frances Estrada at Waterstone Mortgage NMLS #1607733 open?
Frances Estrada at Waterstone Mortgage NMLS #1607733 is open now. It will close at 6:00 p.m.