Franklin Dental Center

Teresa K. 

on Birdeye

2 months ago

When I parked in back due to no available parking in front I was met by a man asking why I was parking in back and why was I there upon explaining he suggested that I could have parked in handicap I explained I not handicapped Made me uncomfortable made me feel due to being over 60 I am considered handicap? Also office has policy to call when arrive for they have auto locks on doors? Again kinda scary to be locked in ? Front desk was polite without being friendly, never smiled told what to do and asked for payment up front ... read more

Stacy P. 

on Birdeye

a year ago

Unfortunately this dentist couldn't get a partial to fit right after several attempts, so when asking for a refund I'm told it would only be half that would be refunded. What? After many months trying to get it right, missed time at work, bleeding gums, I'm only getting half back? Spoke with dentist after returning my partial last Friday, at first unwilling to refund in full, finally agreeing to a full refund. To expect the check by end of following week (today), needless to say, no $650 refund in mail. Called back, spoke wi... read more

rockabillydoll27@yahoo.com 

on Birdeye

a year ago

Unprofessional, canceled my appointment the day before and didn't have anymore appointments till a month out. All because of a simple oversight they could have had fixed before my appointment. Don't recommend because of lack of professionalism. Only giving one star because I had to choose something.  

B M. 

on Birdeye

a year ago

If you are in search of a new dental practice, I would strongly advise against considering this one. I was in need of a dental clinic in close proximity to my workplace and this particular establishment was both highly rated and conveniently located. I proceeded to schedule an appointment, however, upon my arrival, I was met with a sign instructing me to call a specific number for check-in. Due to the nature of my profession, my phone does not display caller ID, and as a result, my call was not answered. I then resorted to... read more

Thomas M. 

on Birdeye

2 years ago

Well, I am a blind man who was mistreated by a receptionist. He did not like how I signed my name. I didn't sign my form in a traditional manner. Because I am blind and it is easier for me to do so I signed the documents differently. It's easier than trying to focus on light that hurts my eyes. This angered the male receptionist who then rudely told me we don't do that around here. He accused me of playing games with the paperwork so I offered to take home and fill out the paperwork to accommodate his issue with me which th... read more

Dawn C. 

on Birdeye

3 years ago

If you are looking for a dentist , do not be fooled by this places well-decorated , chic building.! My child was having bad pain and possible infection and we were told that the soonest that they could see us was a month and a half out. We wait. We get there, and then they say we never had an appointment, even though I had proof on my phone. The manager even came out and told my child and me that we were lying. He says the NEXT appointment she can have is ANOTHER 2 weeks out, and all they can do is run an x ray series, even... read more

Amanda M. 

on Birdeye

7 years ago

It was horrible. My appointment was 2 and they did not see me until 3. And they are horrible over priced. She told me I had an infection in my jaw and sent me home because I did not have money to pull the tooth. No antibiotics or anything.