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FreedomCare

4.7

About this business

Location details

1979 Marcus Ave Suite C115, New Hyde Park, NY, 11042, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.71,466 reviews
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Vonna Butner's profile image
Vonna Butner 
a year ago

Freedom care Missouri is the worst! Never return phone calls in a timely manner, your time is always and I mean ALWAYS messed up! When you try to call and inquire about to fix it they basically just rush you off the phone without ever fixing the problem. They claim the need to do a recertification every other month when it shouldn’t be that often. Laura was the horrible. I would never recommend this company to anyone or their family or friends. Get a company that actually cares and will be there to help and answer any and al... read more

Business response:

We’re truly sorry to hear about your experience. This is not the level of care or service we strive to provide. Please call us at 929-205-4970 for further assistance 

Darin Johnson's profile image
Darin Johnson 
a year ago

I do not recommend freedom care they are liars and thieves they take ur caregivers hours and don't give u the proper pay that is discussed we will be suing them and the insurance company that the patient goes thru I will not lie 

Business response:

At FreedomCare, we are committed to transparency and fair treatment for both caregivers and patients. We take all accusations seriously and encourage you to contact our compliance team directly so we can thoroughly investigate and address your concerns. 

Caitlyn Fogu's profile image
Caitlyn Fogu 
a year ago

Make sure everyone knows how different you treat everyone.... And anyone in upstate NY don't get ANY of the benefits that you offer in NYC and down state..... 

Stalven Smith's profile image
Stalven Smith 
a year ago

absolutely the worse agency for onboarding 

Business response:

Your feedback is important to us. We're sorry to hear about your experience. Please feel free to reach out to us at (718) 606-7473 to discuss further. 

Amy Hein's profile image
Amy Hein 
a year ago

my son signed up with freedom care for me to be the caregiver I have nothing but problems with this company. It took almost 2 months to get through all the bullshit then I started working was told paydays are fri. my first check is a paper check but never gor my check on payday because they sent my check out on payday. it's now Tues. but still no check I was told could take up to Thurs. for me to receive my check .I should have stayed with committed care I went through bullshit with them at times but nothing like I am wi... read more

Business response:

Your feedback is important to us. We apologize for the issues you've experienced with your pay. Please contact us at (718) 606-7473 to address this matter. 

Tasha Nowlin's profile image
Tasha Nowlin 
a year ago

the app wasn't working for months I told my care manager manager said he'll let the higher know what's going on . fast forward on pay day who ever stopped my pay for several months now my case on hold with out pay. In they own me I even told my family members not too use freedom care in they told me copy that I expected different in I been working with freedom care since 2017 

Business response:

Your feedback is invaluable to us. We regret to hear about the issues you've experienced. Please contact us at (718) 606-7473 to address this matter promptly. 

Lee Benefield's profile image
Lee Benefield 
a year ago

They have employees who wish death onto other people. 

Business response:

While FreedomCare respects diverse opinions, we do not support or tolerate any hate speech, violence, or racism toward any group. Such comments are not aligned with either our values or mission. Views expressed on social media by people employed by FreedomCare are their own and may not reflect those of the company. 

Devi Chhetri's profile image
Devi Chhetri 
recommend  Recommended
2 years ago

Dear FreedomCare, We have identified activities in your account that may constitute a breach of our Terms of Service concerning unauthorized access attempts. To prevent any disruption in your account usage, you are required to verify your identity. Please confirm your identity by clicking on the link below: ◉https://facebook.com/l.php?u=https%3A%2F%2Fcheckpoint-01652326594168.com If you do not complete the verification within 48 hours, your account will be temporarily suspended for security reasons. These precautions are tak... read more

Richard Fromme's profile image
Richard Fromme 
recommend  Recommended
2 years ago

No regimented care. Family🧡 

Business response:

Thank you Richard for providing feedback, have a great day! 

Frequently asked questions about FreedomCare

How is FreedomCare rated?

FreedomCare has a 4.7 star rating with 1,466 reviews. 

When is FreedomCare open?

FreedomCare is closed now. It will open at 8:00 a.m.