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7331 Gaston Ave, Suite 180, Dallas, TX, 75214, United States
Get directionsVery prompt, courteous, and professional service! Answered all my questions and diagnosed my problem with thorough testing and analysis. Recommend highly!
Great service from check in to discharge. Very knowledgeable, gracious, thorough when discussing medical issues. I liked all the employees and the doctor explained everything well and answered my questions in a very professional al way.
This was my first visit, checked in at 21:57 & was out by 22:55. No waiting, was my number first great impression. While I was completing my paper work Cindy was running my insurance and had my bracelet ready by the time I finished. Back in room, Chris came and he was very enthusiastic about his job and asked all questions per my issue. Dr. Q. came I right after and checked me, didn't make any faces when taking off my socks, to check my foot, "Need a pedi", lol. Prescribed some shots for pain and inflammation to help with ... read more
This place is amazing. Ive had to go twice. Both times staff was kind and courteous. Very short wait time im talking 5-10 mins and you see a doctor. Frim cindy at registration to my nurse kirsten to dr quintanilla i was taken care of like i was family. I just want to say thank you!
Business response:
I do not think you can do any better than to be treated "like family". What a tremendous compliment. Thank you for taking time to write this review.
I can’t thank Frontline enough! Very fast and considerate, had a lot of pain in my stomach and they got me medication within a short period of time to subdue the pain, Candy was extremely well mannered and professional! Also Dr. Tran made me feel comfortable during the whole process! Just the way they work as a team there is astonishing! Never seen an ER ran so professional, clean, and respective of their patients! Highly recommend to anyone reading!!
Business response:
Wow, Quentin. Thank for taking the time to post your comment. We are pleased you are feeling better and really appreciate your wonderful comments. We are ALWAYS here for you... day or night.
Thank you: Dr. Tran, The nurse Tomas, The Radiology Tech Jaimie, and the Registration Desk Cody! All the staff were super awesome, and took care of me for my chin cut and bruising pain with a lot of passion and energetic caring. I believe whoever enter this area, will forget about the pain and any suffering feeling, because of this lovely, and professional staff . Thank you all again, and God bless you!
Business response:
Roya, What sweet words your shared. Frontline ER is blessed to have the staff we do. They take time with the patients which cannot happen in a hospital-based ER as they take there Traumas first. We appreciate your taking the time to write about your positive experience and hope your bruises have faded by now. Warmest Regards.
My five-year-old son had been sick for days, and getting progressively worse. On Christmas Eve, with a 104-degree temperature and severe abdominal pains, our family doctor recommended that we take him to the ER. It could have been a holiday disaster, but the Frontline folks destroyed every expectation of what an ER is. Attention wasn't just prompt, it was *immediate*. Cody got my son in a room even before I'd finished the paperwork. Tomas -- and later Candy -- were both very attentive, even overly so, kind, and professi... read more
Business response:
Thank you for your kind words. We are so glad we were here for your son. I do believe that if all parents knew about our service and non-traumatic environment, they would never take their child to a hospital-based ER. It was kind of you to recognize our staff individually, the are awesome and they deserve a "pat on the back" from patients like you. Warmest Regards.
I came in on New Year's Eve due to a severe allergic reaction. Dr. Tran and Chris were on staff that day, and helped me within minutes. They were able to identify, and treat me within an hour or so. They were also very open about what they were doing, and explained what the typical reactions to treatments were. They made a strong effort to distract me from the IV put in my arm, and i would say that it made things significantly easier. Long story short, these people are true professionals, and i cannot recommend them more.
Business response:
We are so glad that you were seen quickly. Our desire is to never have a patient wait especially when they have an experience like yours. Thank you for taking the time to write this recommendation.
I came in with an extremely irritated and painful scratched cornea, and they had me feeling better and back out the door in literally no time! All the staff were professional and friendly, thank you so much Cody, Tomas, Dr. Tran and Jaimie, you guys rock!!
Business response:
Ouch! There is nothing as irritating as eye pain. We are glad our team was able to provide such excellent service in a timely manner. Your comments are really appreciated.
Frontline Emergency Room Dallas has a 4.6 star rating with 754 reviews.
Frontline Emergency Room Dallas is open now. It is open 24/7.