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Garrison Oak Steakhouse
- Restaurants
- Oak Grove, KY
About this business
Location details
777 Winners Way, Oak Grove, KY, 42262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | 4:00 p.m. to 9:00 p.m. | |
| Thu | 4:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 10:00 p.m. | |
| Sat | 5:00 p.m. to 10:00 p.m. | |
| Sun | 4:00 p.m. to 9:00 p.m. |
Took the family for a seated meal, first time dinning. Selection was not what we expected for a Christmas meal for the family. I will have to visit on a different occasion to order from the menu.
Business response:
Hello R, Thank you for taking the time to share your feedback with us. We're sorry to hear that our Christmas selection didn't meet your expectations. We always aim to provide a variety of options that cater to all tastes and occasions. We appreciate your comments and will take them into consideration as we continue to refine our menu. We hope to have the opportunity to serve you a better meal on another visit. Best regards, The Management Team
I enjoyed all the food & my party also enjoyed all the food.
Business response:
Thanks for the feedback, Rosie! We're thrilled to hear that you and your party enjoyed all the food at Garrison Oak Steakhouse. It's always our pleasure to provide delicious meals to our guests. We're glad that our food made a positive impact on your visit. We look forward to serving you again soon. - The Management Team
100% recommend…..great experience. Husband was extremely pleased with his birthday celebration.
Business response:
Thank you so much for the 5-star review! We are thrilled to know you enjoyed your experience at Garrison Oak and we appreciate your feedback. Keep it coming!
We went for our Anniversary on a Saturday Evening. The noise was fine, all things considered. We started with the crab cakes, delicious. For our mains, we ordered filets and they were cooked beautifully and so tender. And for dessert we got the cheesecake with strawberries, also a hit. And the service was great as well. She checked up on us but wasn’t overly attentive. I will say the host, was also excellent, I do not recall his name but he was professional but welcoming. The ambience and the aesthetic was also great! Give t... read more
Business response:
Thanks for the review, Gavin! We're thrilled to hear that you enjoyed your anniversary celebration at Garrison Oak Steakhouse. It's great to know that our crab cakes, filets, and cheesecake hit the spot! We're glad you found our service to be great as well. We aim to provide a warm, welcoming ambience for all our guests. We look forward to serving you again soon.
The host Carlos is very knowledgeable and our server was amazing. Our food was delicious. We always enjoy dining here.
Business response:
Hi, Thank you so much for your kind words and the fantastic 5-star rating! We're thrilled to hear that you had such a great experience at Garrison Oak Steakhouse. It's wonderful to know that our team's knowledge and service made your visit enjoyable. We're also glad to hear that you enjoyed our delicious food. Your feedback means a lot to us and we look forward to serving you again soon. Best regards, The Management Team
Best prime rib I have ever eaten. It was fantastic. My wife got the filet and it was cooked perfect. We got the crab cakes as an appetizer and they were great. For dessert we got the lava cake it was fantastic. Really overall fantastic experience. We will be back.
Business response:
Thanks for the feedback! We're thrilled to hear that you enjoyed our prime rib and crab cakes, and that your wife's filet was cooked to perfection. It's wonderful to know that you had a fantastic experience overall at Garrison Oak Steakhouse. We appreciate your high ratings for our food and service. We look forward to welcoming you back soon!
The food was outstanding. The wait was long (even with reservations) considering there were not an overwhelming volume of patrons. Server did best she could but dining in an area far from kitchen. It’s a bit high priced but the food was excellent!
Business response:
Hello MichaelI, Thank you for your review and for choosing Garrison Oak Steakhouse. We're thrilled to hear that you enjoyed our food and found it to be outstanding. We understand that the wait time was longer than anticipated and we apologize for any inconvenience it may have caused. We're continuously working on improving our service to provide the best dining experience for our guests. We appreciate your understanding and look forward to serving you again soon. Best regards, The Management Team
Food was good but we ordered chimichurri for my wife’s steak and someone (not our waitress, presumably from the kitchen…maybe the food runner) came and let us know they were out. We didn’t care for any of the choices he offered (some choices were ketchup, A1 sauce, and some other options that a low end budget restaurant might have…really!) and ended up with some au jus. We had a feeling our waitress didn’t know so we told her they were out and in fact she was unaware. She immediately made it right by bringing us some garlic ... read more
Business response:
Thanks for visiting us. We apologize for the mix-up with the chimichurri and the confusion about our out of stock items. This specific night, we ran out of chimichurri during service. We're always looking to improve and your feedback is valuable to us. We will definitely ensure we work harder on ensuring our team has all necessary information as soon as possible. We hope that despite this experience, we'll have another chance to serve you better in the future.
Overall I enjoyed myself. Food selection was great and ordered steak cuts with mashed potatoes and Cesar salad; champagne as my drink selection. Strawberry shortcake for dessert. Great host - Carlos and server - Carleesa (misspelled for sure) Ambiance was great. However, food was served with delay and cold. I originally ordered a Bellini champagne (no one knew what it was) so I had to order a mimosa instead; mostly orange juice not champagne. I planned for a great night out so I didn’t return or complain about anything. Beca... read more
Business response:
Thanks for the feedback! We're thrilled to hear you enjoyed your visit to Garrison Oak Steakhouse. It's great to know that our food selection and service met your expectations. We apologize for the delay and the issue with the food. We appreciate your patience and understanding, and we're committed to improving. We look forward to welcoming you back for an even better experience!
Frequently asked questions about Garrison Oak Steakhouse
How is Garrison Oak Steakhouse rated?
Garrison Oak Steakhouse has a 4.2 star rating with 1,444 reviews.
When is Garrison Oak Steakhouse open?
Garrison Oak Steakhouse is open now. It will close at 9:00 p.m.