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Gary's Wine & Marketplace

4.7

About this business

Location details

121 Main St, Madison, NJ, 07940, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 10:00 p.m.
Sat9:00 a.m. to 10:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.71,457 reviews
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Josh S.'s profile image
Josh S. 
4 years ago

They racially profiled me, and they refused service to an adult! Will not be going there ever again and will not be recommending to anyone. It’s the inability to make executive decisions as an employee for me. Mangers and and employed cannot think on their toes at all. Was met with very rude and hostile cashiers as well. I will remind myself not to go to liquor stores in the middle of nowhere. And if your reading this and you worked there night i was there, respectful SMD. If you don’t what that means look it up you dinosaur... read more

Business response:

Josh -- We have investigated this issue as we take such accusations extremely seriously. We learned that you entered the store with an underage individual that presented a school ID as a form of identification. Our policy is to ID everyone in a group to ensure there are no underage individuals in the group. If there are underage individuals in the group, we are unable to serve any members of the group. This is a corporate policy and was the appropriate decision made by the managers on duty that day. Please email info@garyswi... read more

DENNIS D.'s profile image
DENNIS D. 
5 years ago

Should be zero stars. service was absolutely unsatisfactory to the point of being intolerable. Ordered a bottle of champagne and was told delivery would be between 3 and 6 pm. Was told at one point delivery was next in line. Then it changed to 1 more in front of me. Then it changed to 4 more in front of me. It was finally delivered around 9 pm. Around 8 pm I asked for the store manger to call. Never heard from him/her. Terrible experience and communication was so out of touch with reality that I can only assume the store wa... read more

BRIDGET K.'s profile image
BRIDGET K. 
5 years ago

.......... 

Dino C.'s profile image
Dino C. 
7 years ago

Prices keep creeping up and everything is always on a fake sale. Ca Bertoldi is now $31.00 as an example. I swipe my card but what’s it for? There are no discounts or rewards for using it. 

Business response:

Hi Dean, Thank you for providing us with your feedback. It disappoints us to hear that you were less than satisfied with your shopping experience. At Gary’s we make it top priority to offer the best selection, offers and lowest prices to our guests. Are you referring to the Recchia - Ca' Bertoldi Amarone 2011 (750ml)? Would you be able to tell us where you found it/ purchased it for less? With regards to your Gary’s Club membership—using your card helps you gain access to special promotions, helping us recommend items to y... read more

MARYBETH's profile image
MARYBETH 
7 years ago

Ran in on my lunch hour to pick up something that I saw in Wayne that wasn’t in the Madison store yesterday...spent $179.(on cocktail napkins) Friday in Wayne..yes ..love your selection but the line went faster..I was 3rd in line ..1 register open..& the customer being helped had several separate orders..it wasn’t until there were a few more people in line thatbshe called for help..I almost left without the 6 wine clutches I was purchasing bcuz I would be late back to work..a very kind lady in front of me let me go b4 her wh... read more

Frequently asked questions about Gary's Wine & Marketplace

How is Gary's Wine & Marketplace rated?

Gary's Wine & Marketplace has a 4.7 star rating with 1,457 reviews. 

When is Gary's Wine & Marketplace open?

Gary's Wine & Marketplace is open now. It will close at 9:00 p.m.