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GatorGuard Concrete Coatings
- Livonia, MI
About this business
Location details
12900 Farmington Road, Livonia, MI, 48150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Great experience from the sales person right thru to the installers. Every one was professional and knowledgeable.
Business response:
We truly appreciate your great review and support! Thank you Bob!
Had a problem. The manager came out took pictures and it was fixed correctly the next day!!! Love my basement floor!!!!!
Business response:
Thanks so much for the update feedback, Deborah! We truly show up every day with the goal of exceeding customer expectations, and appreciate your trust. Thank you!
The job took longer then original estimate, although I guess I’d rather have the job done correctly instead of quickly. Staff on phone and in person were professional and likable I am very pleased with results upon completion, I will review again later once we’ve lived on it awhile. All and all I am highly satisfied . I would recommend to my family and friends!
Business response:
Thanks so much for the great review, Carey! We're elated that you enjoyed the experience, despite taking a little longer to complete. We appreciate your trust and support!
Guys who did the actual work were great. Salesman didn't tell the truth. Very Dusty they couldn't move pool table. Should have told us about strong odor .
The GatorGuard team completed my two car garage that was 20x20 a week ago on March 1st. I was pleased with the texture and material the coating was used, however I have found issues. The first issue, when I arrived home to see the work they had completed that day, I saw that the concrete portion of the wall, no more than 3 inches tall by the door and sloped upward as the driveway continues to the house, aka where the drywall stops was not completed. I immediately reached out to the sales representative that I was working wi... read more
Very disappointed. With the amount the floor costs I shouldn't have uneven surface texture, divets/holes in the finish, sharp pieces sticking up, and flaking around the edges. "Supervisor" states the floor is up to their standards. I really wish we went with a different company
Business response:
We're sorry to hear of this, Carlie. Sometimes there are issues that need to be addressed after full cure. Our Service Team will contact you to discuss. Thank you!
You left a spot on our Neighbors Driveway that has caused Big issues for us
Business response:
We're sorry to hear of this. Your neighbor can contact our Service Team at 1-888-50-GATOR to discuss solution. Thank you
Let me start by saying if i could give zero stars, i would! I recently had the unfortunate experience of hiring Gator Guard Floor Coatings to install epoxy flooring in my garage. Unfortunately, the entire process turned out to be a complete nightmare, leaving me deeply dissatisfied with their services and regretful of my decision to hire them. One of the main issues I encountered was related to a crack in my garage floor. Gator Guard assured me that they could fix the crack during the installation process and even charged m... read more
Business response:
Mr Phythian, We do stand behind our Lifetime Warranty 100%, for any peeling or delamination caused by product failure. Unfortunately, liquid floor coatings and repair compounds cannot hold together concrete, or prevent cracking to reopen and/or reappear. These limitations are industry wide, not just GatorGuard. We do hope to take some of your feedback for internal improvement and training purposes. We pride ourselves in providing a high quality solution, we staff and train high quality teammates, and we have awesome cus... read more
product not well suited for midwest winters....so beyond slick even with squeegee use, anti skid is non existent....would not recommend
Business response:
Mr. Arbulu, were sorry to hear of your concerns. GatorGuard always installs our antiskid media to industry expectations at a minimum, and we're happy to discuss and perhaps inspect your floor coating and site conditions. Please contact us at 734-442-2480. Thank you! GatorGuard
Frequently asked questions about GatorGuard Concrete Coatings
How is GatorGuard Concrete Coatings rated?
GatorGuard Concrete Coatings has a 4.8 star rating with 370 reviews.
When is GatorGuard Concrete Coatings open?
GatorGuard Concrete Coatings is closed now. It will open tomorrow at 8:00 a.m.