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Gentle Dental Skyline
- Dentists
- Salem, OR
About this business
Conveniently located at 4755 S Liberty Road, Gentle Dental Skyline is proud to serve in and around Salem, Oregon, including Faye Wright, Sunnyslope, and South Gateway. At Gentle Dental Skyline, we pride ourselves on building relationships for life with our patients by providing a great patient experience, open communication, service excellence, and education to help maintain good oral health and overall well-being. We promise to make you feel valued, respected and as important as family. That’s the Gentle Dental Way.
Location details
4755 Liberty Road South, Salem, OR, 97302, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They scheduled me 11 months out for a cleaning. I confirmed that appointment, then got a call two days prior saying they had to cancel it because the hygienist can no longer do the job. They rescheduled for May. I was supposed to be seen in August. That's ridiculous. I understand being short-staffed, but until May?! In the past they had cancelled an orthodontist consultation without letting me know. They are soooo not gentle on your mouth. They also charged me over $200 a year after an appointment and said they sent my infor... read more
As usual we were given the best customer care possible. Even though our appt was canceled due to my error gentle dental staff went above and beyond and they were able to still see us work only a 3 minute wait time. The orthodontist was skilled and gentle with my daughter and his assistant was so helpful. Definitely happy we chose to stick with gentle dental.
Dr. Makkatil was consistently condescending, unresponsive, and made me feel like I was taking up his valuable time. His uncaring superiority complex likely makes most patients feel like they've done something wrong or are inconveniencing him. The rest of the staff were nice enough, but it is obvious that this location is severely understaffed. In 7 months of treatment, I've only had one call to this office get answered. Currently, I've been waiting for nearly two months for a response to a simple question about moving forwa... read more
Wait time was a little bit (only like 20 min.) they made me feel like I was their only patient that day when I went in for a cleaning. Everyone there is super nice, it genuinely feels like they care about what you have to say when they ask you a question. I got a (free) toothbrush.
I wouldn’t recommend these people to anyone! Very unprofessional and entitled staff!!They canceled my appointment four times at three different offices. Offered no help for a new appointment and we’re just upset about my frustration instead of helping sort things out.Very entitled receptionist both times I talk to them over the phone. Their customer service line does a better job than they do. I asked them to please reschedule another appointment after they had canceled mine multiple times and their response was “ sorry th... read more
Frequently asked questions about Gentle Dental Skyline
How is Gentle Dental Skyline rated?
Gentle Dental Skyline has a 4.9 star rating with 200 reviews.
When is Gentle Dental Skyline open?
Gentle Dental Skyline is closed now. It will open tomorrow at 8:00 a.m.