Gentle Dental Sunnyvale

Mina Minova 

on Google

2 months ago

Today, I went to Dental Gentle in Sunnyvale for a cleaning. I specifically told the customer service, admins, and staff that I only needed a cleaning. They insisted that an X-ray was necessary and assured me that the cleaning would still happen. However, when I sat down, Miranda and Kelly told me they wouldn’t be doing the cleaning. Instead, they began arguing with me and dismissed my concerns when I said I had scheduled the appointment specifically for a cleaning. Miranda and Kelly—one a staff member and the other is the t... read more

Farah BAKOUR KACI 

on Google

2 months ago

I’d like to thank the dentist and staff for being very helpful and friendly during my visit. However, I experienced significant delays that I wanted to bring to your attention. I waited over 20 minutes to register because there was no internet, and then I had to wait an additional hour as the doctor was busy even I was on time to my appointment. These delays caused me to call my manager and request extra time off, which was inconvenient. I understand things can get busy, but I would appreciate it if such delays could be mini... read more

Vincent Liwag 

on Google

5 months ago

I recently visited Gentle Dental and had the pleasure of being treated by Dr. Francis, and I can confidently say it was the best dental experience I've ever had. From the moment I walked in, the staff was warm, welcoming, and made me feel completely at ease. The clinic's name, "Gentle Dental," truly reflects the care and attention they provide. Dr. Francis is a true professional—thorough, patient, and incredibly kind. He took the time to explain every step of the procedure, ensuring that I felt comfortable and informed. His... read more

Cheyenne Mckeown 

on Google

4 months ago

0 STAR IF I COULD!!!!! I went last year to get a tooth pulled and the whole staff was super awesome knew what they were doing got me in and out made sure I was comfortable throughout the appointment and tooth removal. I went last week for an examination just to check out my teeth make sure all is good and a teeth cleaning.. well.. I waited about an 1 hour and 40 minutes before they took me back. The girl that did my X-rays was super sweet. Then she took me to the station area where I was gonna get my cleaning at. Waited a... read more

Vinhly Truong 

on Google

5 months ago

I had a great experience with Dr. Francis ! He was incredibly kind and made sure I felt comfortable throughout the entire appointment. Not only was the visit smoooth, but my mouth and teeth felt fantastic afterward. His attention to detail and gentle approach really set him apart. I highly recommend him to anyone looking for a great dental experience!