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George Reid

4.6

About this business

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6208 reviews
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Cortney S.'s profile image
Cortney S. 
4 years ago

Although the loan process took quite a while, George clearly communicated why it was taking so long. He was very informative and a pleasure to work with. Once everything was submitted it was a breeze and we signed all the paperwork right at our kitchen table. If I had to recommend it would definitely be PennyMac. 

GRETA B.'s profile image
GRETA B. 
4 years ago

The best experience ever! 

TERRI W.'s profile image
TERRI W. 
4 years ago

If we would gave closed on time and not 2 months late. All documents were turn in promptly by us however we waited on underwriting. It took escalating it to senior management to get it process. Then we when we finally had a closing date it not to be rescheduled because someone forgot to send disclosures documents. When it came time for actually closing, I recieved calls from three different closing agents and no onneknew about the other. Made the process extremely confusing. 

JOSEPH A.'s profile image
JOSEPH A. 
4 years ago

George was fantastic and the best person I dealt with at PennyMac. However, I went through 2 other loan officers (not sure if that's the right term) before I got to George. Again, George was great but the other two were awful with communication and I was not able to get ahold of them when needed. They also made this process difficult to understand. 

JOEL M.'s profile image
JOEL M. 
4 years ago

Excellent customer service and loan officer 

FRANCISCO Iriarte J.'s profile image
FRANCISCO Iriarte J. 
4 years ago

Great experience! Great customer service! 

DONNA W.'s profile image
DONNA W. 
4 years ago

good communication 

Raymond H.'s profile image
Raymond H. 
4 years ago

WORKED WELL 

ANDREW K.'s profile image
ANDREW K. 
4 years ago

Timely, accurate, and straightforward. Thanks. 

Frequently asked questions about George Reid

How is George Reid rated?

George Reid has a 4.6 star rating with 208 reviews. 

When is George Reid open?

George Reid is closed now. It will open at 9:00 a.m.