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11940 Jollyville Road, Suite 120-S, Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Geraldo (Jerry) was great. The rest of the process was (1) very last minute and (2) absurd details (provided a check showing I paid 2019 taxes to IRS, why do I need to show this for 2018 taxes? If I owed 2018 taxes, IRS would have me pay it prior to 2019 taxes).
Business response:
We appreciate you taking the time to give us your feedback, though we’re disappointed to hear that your experience falls far short of the high standards we’ve set for our borrower relationships. More than anything, we pride ourselves in our crystal-clear communication, so we can make your mortgage process and your life easier. Would you mind getting in touch with us so we can find out more and address any underlying issues? Please reach out at info@houseloan.com.
Gerardo Villareal at Velocio Mortgage L.L.C. has a 4.8 star rating with 69 reviews.
Gerardo Villareal at Velocio Mortgage L.L.C. is open now. It will close at 6:00 p.m.