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Grand Legacy At The Park
- Hotels
- Anaheim, CA
About this business
Location details
1650 S Harbor Blvd, Anaheim, CA, 92802, United States
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Plan on staying again Perfect Great restaurants at the motel!
Business response:
Good Afternoon Mark! Thank you for taking the time to provide feedback about your recent stay with us. Hope to see you soon! Front Desk Manager Freddy Cruz
Our stay was good. Smelly water Location
Pleasant
Exceptional
Very Good
happy we found this! the staff seemed uninterested proximity to entrance watched fireworks from balcony rollaway bed for free! pool is fun!
Business response:
Good Morning Lisa! We apologize that our staff did not live up to our customarily superior standard of outstanding customer service. All staff members take immense pride in our ability to help our guests feel comfortable and welcome, and we apologize this was not your experience. Hope you give us another opportunity to make your stay better. Thank you! Front Office Manager Freddy Cruz
Buena
Business response:
Buenos Dias Yadira! Muchas gracias por quedarce en nuestro Hotel. Espero mirarla a usted y su familia. Gracias! Front Office Manager Freddy Cruz
Exceptional
Good place to stay, so close you can see the fireworks! we were there 4 nights and never cleaned our rooms or beds, they did provide towels and garbage removal, but sheets needed to be changed at least once… close to front gate
Business response:
Good Morning Aerielle! We appreciate you taking the time to address your concerns. We are committed and determined on improving our hotel and your feedback assists us in achieving that goal. We sincerely apologize for the inconvenience this caused you and your family. For us, it is all the more important to work on a balance between our responsibility to ensure cleanliness and at the same time, to provide our guests with a safe and “contactless” stay. Your concern totally makes sense, but we also request your cooperation in ... read more
Frequently asked questions about Grand Legacy At The Park
How is Grand Legacy At The Park rated?
Grand Legacy At The Park has a 4 star rating with 13,769 reviews.
When is Grand Legacy At The Park open?
Grand Legacy At The Park is open now. It is open 24/7.