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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Everyone was very helpful with the whole process of purchasing a vehicle and went as smooth as could be.
Business response:
Thank you for your positive review! We're thrilled to hear that the process of purchasing your vehicle went smoothly and that our team was able to assist you every step of the way. We strive to make every experience as seamless as possible, and we're glad it met your expectations. We look forward to working with you again in the future!
Love my new Ford Explorer and love the service I received from everyone involved in my purchase
Business response:
Thank you for your wonderful review! We're so happy to hear that you love your new Ford Explorer and that you had a great experience with everyone involved in your purchase. We appreciate your trust and look forward to assisting you again in the future!
The purchase process was easier than previous car purchases. I feel I was treated fairly and with respect. I got the vehicle I was looking for.
Business response:
Thank you for your feedback! We’re thrilled to hear that your purchase process was easier and that you felt treated fairly and with respect. It’s our goal to ensure every customer gets the vehicle they’re looking for, and we’re so glad we were able to meet your expectations. We look forward to assisting you again in the future!
Very efficient and did not waste my time. Got the car I wanted with no hassle
Business response:
Thanks! We're thrilled to hear you had such a smooth experience. Our goal is to make the process as efficient as possible, and it's great to know we hit the mark. Enjoy your new car!
Lilly was awesome to work with and Scott the finance manger was also awesome. Everyone was friendly and respectful to work with .
Business response:
Thank you for your review! We're delighted to hear that Lilly and Scott made your experience enjoyable and that everyone you worked with was friendly and respectful. Providing excellent service is our priority, and we're thrilled that it showed during your visit. We look forward to serving you again in the future!
Great job and great sales staff to work with us on vehicles and explaining the process
Business response:
Thank you for your feedback! We're thrilled to hear that our sales team did a great job and provided clear explanations throughout the process. We strive to make every experience smooth and enjoyable, and we're glad we could meet your expectations. We look forward to assisting you again in the future!
It was okay I feel like they only help you based on looks or if you’re wearing a high end brand.
Business response:
Thank you for sharing your feedback. We’re truly sorry to hear that you didn’t feel fully supported during your visit. We strive to provide excellent service to all of our customers, regardless of appearance. Your experience is important to us, and we would like to address your concerns. Please reach out to Maricela Vera at Mvera@grandprairieford.com so we can better understand what happened and work toward improving your experience.
I feel that they did an excellent job. Wish I could’ve got a little more on my trade-in but other than that I feel they did an excellent job and they have me as a customer for life.
Business response:
Thank you for the wonderful review! We're thrilled to hear that you're happy with the job we did and appreciate your feedback on the trade-in value. We’re grateful for your trust in us, and we're excited to have you as a customer for life. We look forward to serving you again in the future!
Awesome working with Grand Prairie Ford. 2nd vehicle purchased at this dealership in the past year.
Business response:
Thank you for your fantastic review! We’re thrilled to hear that you had an awesome experience with us and that you've chosen to purchase your second vehicle from our dealership in the past year. Your loyalty means a lot to us, and we strive to provide the best service and selection for our customers. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your business and look forward to serving you again!
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 11,531 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is closed now. It will open on Monday at 7:00 a.m.