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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
It was an absolute pleasure doing business with Grand Prairie Ford. After visiting several other dealerships in Houston looking for a truck this dealership stood out. They took great care of me ! No runaround!!! Well worth a 3 and 1/2 hour drive. Thank you Jackie and Grand Prairie Ford !!!
Very good experance, nice people they work whit me to get my ford bronco my wife and i we'r happy abuot it.
Business response:
Thank you for your positive review!
Grand Prairie Ford, in particular, Jackie Mercer, were fabulous to work with. I was on the hunt for a Bronco when I originally reached out to Jackie. While he didn’t have any in stock that met my requirements he kept me up to date and informed when he would get new stock. He’s a sweetheart and such a pleasure to do business with. Super friendly and super professional. Process was super easy. Couldn’t ask for more. Would highly recommend.
Jackie Mercer was very honest and friendly with me. Excellent customer services. Good experience appreciate hes services.
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
UPDATE. 10/29/22. Ford Motor Credit voided original contract. We agreed to re-write the contract. Grand Prairie Ford removed the $1295 Dealer adjustment fee and Ford Motor Credit honored their original quote of .99% interest. There was still $266 dealer adjustment for what I dont know but they would not remove it. Also they would not refund the $800 I paid to have paint reconditioned to get all scratches out. Im only 80% satisfied with Grand Prairie Ford Cause they would not pay for paint repair & remove $266 dealer adjustme... read more
Mr Ronnie smith goes over and beyond to get you in your dream car..thank you soooo much
Business response:
Thank you for the positive review!
Jackie & Lawrence were so great to work with! We had to wait 10 months for our truck to be built but they stayed in constant contact and gave us regular updates! They were never too busy to answer our questions! Such a great group! We highly recommend Grand Prairie Ford!
Business response:
Thank you for the 5-star review!
GP Ford has amazing customer service, they really make you feel welcome from the time you step out of your vehicle and my sales rep Jackie Mercer was awesome!! He is friendly genuine and he was very informative throughout the process. Fabian in finance was helpful and very pleasant in explaining the grueling paperwork that come with buying a new vehicle. lastly Mr Huey was helpful in setting up my Ford app and he was so hilarious thanks for the laughs my friend. Thank you GP Ford for a great buying experience and I will defi... read more
The buying process was straight forward. There wasn’t any back and forth banter. I received what I asked for and was out the door with a new truck! The buying process was easy and straight to the point.
Business response:
Thank you for your positive review!
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 11,531 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is closed now. It will open tomorrow at 7:00 a.m.