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Grand Prairie Ford

4.3

About this business

Location details

701 East Palace Parkway, Grand Prairie, TX, 75050, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.311,531 reviews
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Cynthia's profile image
Cynthia 
6 years ago

Very helpful and understanding! Made me feel comfortable in my purchase, all I can say is Inna did an awesome job! Very knowledgeable as well! 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

Ljsimpkins's profile image
Ljsimpkins 
6 years ago

We could not be more pleased with the service and professionalism of Jackie and Gabe. I feel like they cared about our wellbeing and focused on what was best for us. I also have to shout out to Arturo in Finance. He worked magic for us. Thank you Grand Prairie Ford. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

diamondmoreno365's profile image
diamondmoreno365 
6 years ago

Awesome customer service Ms Hernandez was very helpful and very nice thank you so much we love our brand new vehicle and looking forward to working with you guys more often. 

Business response:

Thank you for your positive feedback! 

Paula's profile image
Paula 
6 years ago

Love my car! Friendly salesperson. Brenda Granillo was very busy with other customers when we came in but she took the time to meet with us and test drive the vehicle. I had originally talked to her via email. She took the time beforehand to send a real time video of the car which gave a better perspective of the overall car. She was the only salesperson who took the time to do this when we were gathering information from other dealers regarding this vehicle. She also answered all the questions we had related to the car as q... read more

Business response:

Thank you for your positive review! 

Christian's profile image
Christian 
6 years ago

Excelente service, very friendly everytime we want to buy a car we always chose Jackie cause he is the best. Thank you again for helping us 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

Jay2020's profile image
Jay2020 
6 years ago

Reyna was a great to work with. She was not pushy at all and helped find the best deal that worked for us. Thanks again Reyna! 

Business response:

Thank you for your positive review! 

tschober1622's profile image
tschober1622 
6 years ago

I reccomend the dealership, and asking for Richard Alaniz I came to the dealership after a long day at work. I had expressed interest in a car via an online portal and received a call from Richard very shortly after. From the moment I arrived, Richard was direct, sincere, and genuinely interested in helping my wife and I find a new pre-owned car to drive home in. The experience of purchasing a car is stressful in itself, and knowing there will be back and forth you just hope you get the best deal. I strongly feel like my wif... read more

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

John and Zulma's profile image
John and Zulma 
6 years ago

Overall a great experience. Only issue was $500 military discount. Cruz stated only eligible for Active Duty. Not true! Needs to be offered and applied immediately to all eligible members. 

Business response:

Thank you for your positive review! We would love to speak with you further about the military discount. Please contact Melissa French at 972-859-5410 or Mfrench@grandprairieford.com. 

gkidd22's profile image
gkidd22 
6 years ago

Jackie is our family and friends go to salesman! We have been customers for years! He is the best ever!!!! Let also Recognize Huey! He had all the good information on what my new car had, he showed all the hidden functions! A++++ for both gentlemen! 

Business response:

Thank you for your positive feedback, from all of us here at Grand Prairie Ford! 

Frequently asked questions about Grand Prairie Ford

How is Grand Prairie Ford rated?

Grand Prairie Ford has a 4.3 star rating with 11,531 reviews. 

When is Grand Prairie Ford open?

Grand Prairie Ford is closed now. It will open at 7:00 a.m.